Gebruiksaanwijzing /service van het product Enterprise Communications Server van de fabrikant Lucent Technologies
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555-23 0-700 Comcod e 108383 837 Issue 4 June 1999 DEFINITY ® Enterprise Communications Server Release 7 Console Opera tions.
Copy ri ght 1999, Luce n t T echnolo gies All Rights Reserved Printed in U.S.A. Noti ce Every effort was made to ensu re that the informa tion in thi s book was compl ete a nd accu rate at t he tim e of pri nting. How ever, informa tion is subject to change.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Contents iii Contents Contents iii 1 Introduction 1 ■ Conventi ons Used in This Do cument.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Contents iv ■ Answer ing Calls for An other Party 34 Backing Up the Co nsole Oper ator 35.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Contents v U sing Visually Impair ed Attenda nt Servic e 63 5 Centralized Attendant Serv ic.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Contents vi.
Introduc tion 1 1 DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 1 Introduction If you ar e a consol e operat or , this book is f or you! .
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Introduc tion 2 Conve ntions Us ed in T his Docum ent 1 ■ Chapter 3 , ‘ ‘Operat ing t.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Introduc tion 3 Security Me asures 1 ■ Rerouti ng calls t o console operators ■ Changin.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Introduc tion 4 Security Me asures 1.
Unders tanding t he Cons ole Layou t 5 Physic al Lay ou t of Your Cons ol e 2 DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 2 Understanding th e Conso le Layout Y our cons ole is a po werful communi cations tool.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 6 Physic al Lay ou t of Your Cons ol e 2 Figure Notes : Figure 1. 302A/B Console 1. Lamp T est Switch 8. Disp lay 2.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 7 Physic al Lay ou t of Your Cons ol e 2 Figure Notes : Figure 2.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 8 Physic al Lay ou t of Your Cons ol e 2 ■ A W arnin.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 9 Physic al Lay ou t of Your Cons ol e 2 Figure 4.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 10 Phys ic al Lay ou t of Your Consol e 2 The call -ap.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 11 Phys ic al Lay ou t of Your Consol e 2 Features The fe atures a rea of your console allows you t o perform s tandard a nd special ty operati ons .
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 12 Phys ic al Lay ou t of Your Consol e 2 Figure 6. Feature Button Area The Display The alpha numeric di splay prov ides info rmation abo ut calle rs, call ed parti es, call status , and call feature s.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 13 Phys ic al Lay ou t of Your Consol e 2 Figure 7. Display These dis play mode but tons are as follo ws: NOTE: Y our syst em manager may ch ange the f unction of each butt on.
DEFINITY® Ente rprise Communic ations Server Re lease 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Cons ole Layou t 14 Phys ic al Lay ou t of Your Consol e 2 ■ NEXT MSG This but ton displ ays the nex t stored L WC message.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 15 Phys ic al Lay ou t of Your Consol e 2 For inco m ing cal ls, the di splay shows the call ed party’ s name a nd extensi on.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 16 Phys ic al Lay ou t of Your Consol e 2 Y our system mana ger assigns cal ling pri vileges for all system user s.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 17 Phys ic al Lay ou t of Your Consol e 2 ■ Call st atus Call-st atus dis plays the phone call ’ s current stat us.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 18 Phys ic al Lay ou t of Your Consol e 2 NOTE: If your .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 19 Phys ic al Lay ou t of Your Consol e 2 Figure 8. Ringer V olume Control Area ( enhanced console) The ringe r volume control are a has an ( up) butto n, a (down) b utton, and a SELECT button.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 20 Phys ic al Lay ou t of Your Consol e 2 Figure 9.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 21 Phys ic al Lay ou t of Your Consol e 2 ■ If a st ation has the SAC feat ure acti ve and is b usy , the DXS/BLF lamps remain st eady unti l the st ation is no longer b usy .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Unders tanding t he Console La yout 22 Phys ic al Lay ou t of Your Consol e 2 Call W aiting Ringback Low 15 times a minute with decreasi ng volume during the last 0.
Operati ng the Console 23 3 DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 3 Operating t h e Console As a consol e operat or , you spend the majority of your day placi ng calls, transf erring c alls, and putting c allers o n hold.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Operati ng the Console 24 Activati ng the C onsole 3 Activating the Console Activat ing the co nsole refers to pr eparing t he console for human c ontrol.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Operati ng the Console 25 Trans ferring C alls to O utside Nu mbers 3 5. Select one of the follo wing opt ions: ■ Press t he RELEASE button as so on as the c all star ts to ri ng.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Operati ng the Console 26 Placing Callers on Hol d 3 — If the cal led party d eclines to ta lk to the caller , press the S PLIT button t o reconnec t to the caller .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Operati ng the Console 27 Answer ing Emergency Calls 3 T o use co nnect two or more partie s: 1. Call int ernal or externa l party nu mber 1. 2.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Operati ng the Console 28 Answer ing Emergency Calls 3.
Using th e Features 29 Speed ing Up the C onsole 4 DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 4 Using the Featu res Y ou might f ind yo.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 30 Speed ing Up the C onsole 4 Example Phone call s to W idgets, Inc . exce ed 300 per day . Pat scrambles cons tan tly to meet the demand s of incomi ng calls.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 31 Handl ing Multiple-Part y Calls 4 Holding Calls Automatical ly Y our cons ole automat ically pla ces a call on hold when you answer a nother ca ll.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 32 Handl ing Multiple-Part y Calls 4 Procedures T o place a c onference call : 1. Call int ernal or externa l party nu mber 1.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 33 Handl ing Multiple-Part y Calls 4 Example Robert Pl anter , vice pr e.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 34 Answer ing Calls for An other Party 4 Example Robert Pl anter , vice .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 35 Answer ing Calls for An other Party 4 Backing Up t he Console Operat or Y our syst em manager ca n program you r overflow ca lls to ring to one or mor e de signated phone.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 36 Answer ing Calls for An other Party 4 Example W idgets, In c. takes grea t pride in provi ding human co ntact fo r all per sons call ing customer service represent atives.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 37 Answer ing Calls for An other Party 4 Example Bob Sist er key , quali ty assu rance sp ecial ist at W idgets, Inc., h ad to l eave the of fi ce in a hur ry for a pe rsonal eme rgen cy .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 38 Paging fo r Called Part ies 4 Example Rick Foylu nd, company ar bitrato r , is away fr om his d esk wh en a ca ll comes in fo r him.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 39 Paging fo r Called Part ies 4 Example Rick Foylu nd, company ar bitrato r , is away fr om his d esk wh en a ca ll comes in fo r him.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 40 Paging fo r Called Part ies 4 ■ The outsi de line b uttons to funct.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 41 Paging fo r Called Part ies 4 Paging with V oice Paging When calle d .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 42 Paging fo r Called Part ies 4 Paging with Deluxe V oice Paging This fea t ure combines cal l park an d loudspeak er paging.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 43 Assis tin g C al le rs wi th Sp ecia l Too ls 4 3. Press t he SPLIT button. 4. Press t he HOLD button. Unanswered pages ret urn to you for furt her assi stance.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 44 Assis tin g C al le rs wi th Sp ecia l Too ls 4 4. One of the followin g options occurs: ■ The call automatic ally rings through when the bus y line becomes avail abl e.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 45 Assis tin g C al le rs wi th Sp ecia l Too ls 4 Procedures T o a ctiva te sp lit-sw ap: 1. Press t he SPLIT-S W AP button.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 46 Assis tin g C al le rs wi th Sp ecia l Too ls 4 ■ Press t he SPLIT button. ■ Press t he RELEASE button. Overriding Diver sion Features Someti mes system user s divert their in coming calls to a nother phon e.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 47 Assis tin g C al le rs wi th Sp ecia l Too ls 4 Example Edward Murrow , W idgets, Inc. salesma n, jus t f el l down a fli ght of s tair s bre aki ng his leg.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 48 Assis tin g C al le rs wi th Sp ecia l Too ls 4 3. T he use r re co rds the cr isis al ert i nform atio n. 4. The user pushes the NORMAL DISPLAY MODE b utton and the lamp turns of f and the d isplay clea rs.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 49 Assis tin g C al le rs wi th Sp ecia l Too ls 4 Example Linda Mahon ey , W idgets, Inc. s pokespe rson, h as just suf fer ed fr om a hea rt a ttack.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 50 Man agi ng Ou tsi de Lines 4 Examples W idgets, In c. researche r Susan Bealan i s in a re mote part o f the worl d locating natural resourc es for manufactur ing environmen tally-safe ba thtub cle anser .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 51 Man agi ng Ou tsi de Lines 4 Example In an ef fort to incr ease thei r profi t marg ins, W idgets , Inc. inst itutes a co ntrolled long-di stance ca lling pl an.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 52 Using Features for Internal Use 4 ■ Special call st atus inf ormati.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 53 Using Features for Internal Use 4 These re strictions ove rride us er privi leges establ ished by your sys tem manager .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 54 Using Features for Internal Use 4 5. Select one of the follo wing option s: ■ If you he ar a confi rmation t one (3 shor t bursts of tone) , press th e RELEASE button.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 55 Using Features for Internal Use 4 Procedures T o use do n’t split: 1. Press t he DONT SPLIT butto n. 2. Dial the desired number .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 56 Using Features for Internal Use 4 ■ Activat e and deact ivate fu nctions a ssociate d with hunt groups. (As k your system manager for more i nformation.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 57 Using Features for Internal Use 4 3. Press t he NEXT button to advance to the next name. 4. Select one of the follo wing option s: ■ Press t he MAKE CA LL butt on to call t he displa yed number .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 58 Using Features for Internal Use 4 Feature Name Leave W ord Calli ng Procedures T o store a m essage w hen a phon e is busy o r a call goes una nswered: 1.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 59 Using Features for Internal Use 4 Feature Name Messag e Retrieval Procedures T o retr ieve messages : 1. Press t he COVER MSG RT button.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 60 Using Features for Internal Use 4 Routing Calls Economically Y our syst em can rout e outgoing calls in the most ec onomical way based on th e time of day and the day of the week.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 61 Using Features for Internal Use 4 Immediate Manual Override When you act ivate th is option , the cu rrently act ive routing pl an is chang ed imme diately to a new pla n.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 62 Using Features for Internal Use 4 Clocked Manual Override This opt ion lets you spec ify the d ay and time t o overri de the sch eduled T ime-of-Day rout ing plan .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 63 Using Features for Internal Use 4 2.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Using th e Features 64 Using Features for Internal Use 4 NOTE: This feat ure requir es at le.
Central ized Attendan t Service 65 Ident ifying Dif ferences i n a CAS Enviro nment 5 DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 5 Cent.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Central ized Attendan t Service 66 Ident ifying Dif ferences i n a CAS Enviro nment 5 Using .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Central ized Attendan t Service 67 Ident ifying Dif ferences i n a CAS Enviro nment 5 Using CAS Operating Procedures Operati ng procedur es for CAS en vironments work simila rly to st andard environ ments.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Central ized Attendan t Service 68 Ident ifying Dif ferences i n a CAS Enviro nment 5 Explain t o the cal ler that the calle d party ca nnot be rea ched.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Central ized Attendan t Service 69 Ident ifying Dif ferences i n a CAS Enviro nment 5 2. L iste n for ca ll id entifi cat ion to ne (i f p rov i ded by the bran ch) .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Central ized Attendan t Service 70 Ident ifying Dif ferences i n a CAS Enviro nment 5 ■ Press t he CONFERENCE button ■ Press t he T RANSF ER button The tran sferred call drop s, or remote hold deacti vates.
Routin e Mainte nance 71 Testi ng th e Cons ole 6 DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 6 Routine Mainten ance Routine t esting a nd cleaning f or your con s ole is quite s imple.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Routin e Mainte nance 72 Clean ing Your Consol e 6 T o test t he display and lamps on a 30 2C console: 1. Press t he POS BUSY and VOLUME UP button s imultaneousl y .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 73 Glossa ry and Abbrev iat ions GL Glossary and Abb reviations A AAR Se e Automa tic Alter nate R o uting (AAR ) . Abbreviated Dialing (AD ) A feat ure tha t allows c allers to p lac e c alls b y d ialing just one or two d ig i ts.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Glossary and Abbrev iations 74 Automatic Call Distribution (ACD) split A method of routing c alls of a similar ty p e among ag ents in a c all c enter.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Glossary and Abbrev iations 75 T he c ommuni c ations system itself consists of a dig ital c omp uter, soft w are, st orag e d evi c e, and c arriers with sp ec ial har d ware to p erfor m the c onnec tions.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Glossary and Abbrev iations 76 I inside call A c all p lac ed fr om one te lep hone to an other wit hin the lo c al c ommun ic ations sy stem.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Glossary and Abbrev iations 77 N network A series of p oints, no d es, or statio ns c onnec ted b y c ommun ic ations c hannels . P PBX P rivate b ranc h exc hang e PRI Se e P rimar y Ra te Interfa c e (P RI) .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Glossary and Abbrev iations 78 single-line phon e A p hone served b y a single-line tip and ring c ircuit (mod els 500, 2500, 7101A, 710 3A). split Se e AD .
Index 79 DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 IN Index Numerics 302A /B c o nsol e d iag ra m , 6 302C console d iag ram , 7 A a .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 80 attend ant reca ll , 32 see rec allin g the op erator , 32 attend ant seria l c all.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 81 c all waiting warning , 11 c alled -p arty id entific ation , 15 c a ller infor mat.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 82 d ialing keyp ad area , 9 d irec t extension selec tion (DX S ) , 19 di sp la y , 1.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 83 L lamp -te st swit c h , 6 leave wo rd c alling , 57 leav ing mess ag es , 57 leavi.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 84 pa gin g w i t h v oi ce pa gi n g , 41 pa r k i n g ca l l s , 37 p lac ing a seri.
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 85 timer b utton , 13 tones , 21 CAS -assoc iated tones , 66 tran sfer ring c a lls , .
DEFINITY® Ente rprise Communic ations Server Release 7 Console O perations 555-230-70 0 Issue 4 June 19 99 Index 86.
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