Gebruiksaanwijzing /service van het product 5215 van de fabrikant Mitel
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USER GUIDE.
3 3 00 I C P - 7 . 0.
-i- Contents ABOUT YOUR PHONE 1 Using the 5215 IP Ph one in Remote Mode 3 About Feature Access Codes 3 For Users on Resilie nt 3300 ICP Systems 3 TIPS FOR YOUR COMFORT AND SAFETY 3 Don't cradle t.
-ii- CALL HANDLING 9 Hold 9 Attendant Call Hold - Remote Retrieve 10 Transfer 10 Conference 10 Conference Split 11 Swap 11 Call Forward 12 Call Forward - Remote 13 Call Forward - End Chaining 14 Call .
-1- ABOUT YOUR PHONE The Mitel Networks 5215 IP phone has ten fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRAN S/CONF, REDIAL, SPEAKER, MICROPHONE, , )and seven personal keys with built-in status indicators.
-2- 1. Display 2. Message Waiting Indicator 3. Fixed-Fun ction Ke ys 4. Volume Control 5. Programmable Feature Keys IMPORTANT NOTE FOR HEADSET USERS: Mitel Networks Headsets with Feature Co ntrol Switch must be installed in the dedicated headset jack (the jack neares t the front of the set).
-3- Using the 5215 IP Phone in Remote Mode Remote Mode allows the 5215 IP Phone to be used in the home or in other locations away from the office. For in formation on how to program the 5215 IP Phone for remote op eration, refer to the Remote IP Phones Guide available at www.
-4- Protect your hearing Your phone has a control for ad j ustin g the volume of the handset receiver or headset. Because continuous expos ure to loud sounds can contr ibute to hearing loss, keep the volu me at a moderate level. Angle the phone for easier viewing The stand built into your phone tilts to give you a better view of the keys.
-5- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: z Press , . To adjust the Ringer Pitch while the set is idle: 1. Press SUPERKEY . 2. Press # until "Ringer Adjust?" appears. 3. Press * . 4. Press * .
-6- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # until "Languag e?" appears. 3. Press * . 4. Press * . 5. Press # until the desired language appears. 6. Press * . MAKING AND ANSWERING CALLS Make a call 1. Lift the handset.
-7- Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79 . To Redial a saved number: 1. Lift the handset.
-8- Speed Call - Personal To dial a stored person al Speed Call number: 1. Lift the handset. 2. Dial *58 . 3. Enter an index number between 00 and 09 . To store a personal Speed Call number: 1. Lift the handset. 2. Dial *67 . 3. Enter an index number between 00 and 09 .
-9- Group Listen With Grou p Li sten you ca n carry on a conversation using the handset or headset while allowing others nearby to listen to the person at the far end over the handsfree speaker in your phon e. While Group Listen is active, the handsfree microphone in yo ur phone is turned off.
-10- Attendant Call Hold - Remote R etrieve To retrieve a call placed on Hold by the atten dant: 1. Lift the handset. 2. Dial *23 . 3. Dial the digits announ ced by the attendant. Transfer To Transfer an active call: 1. Press TRANS/CONF . 2. Dial the number of the third party.
-11- Conference Split To Split a Conference and speak pr ivately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF . 2. Dial the number. To alternate between the two parties: z Press the Swap/Trade feature key.
-12- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your telephone. B-Int redirects internal calls when your telephone is busy, and B-Ext redirects external calls when your telephone is busy.
-13- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # until "Call Forwarding?" appears. 3. Press * . 4. Press # until "I'm Here?" appears. 5. Press * . 6. If a number is alre ady programmed, p ress * .
-14- Call Forward - End Chaining To ensure that calls do not get fo rwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73 .
-15- Messaging - Callback To leave a Callback Message on a te lephone when you hear busy or ringback tone: z Press MESSAGE . To respond to a message waiting condition on your telephone: 1. Press MESSAGE . 2. Do one of the following: To call the message sender, press # .
-16- USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press TRANS/CONF . 2. Dial **3 . 3. Dial the Account Code digits. 4. Press # .
-17- Call Park The Call Park feature allows you to place a ca ll in a special ho ld state . You, or someone else, can then retrieve the call from any extension in the system. After parki ng the call, the sy st em can automatically connect you to pagi ng equipment so that you can announce the call to the requested party.
-18- Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press the Pickup feature key. To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the handset. 2. Dial **6 .
-19- Override To use Override when you en counter busy or DND tone: z Press the Intrude feature key. Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a pa rty through their tele phone speaker.
-20- Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Li ne, press a Line Ap pearance key. 2. Dial the number. 3. Communicate by using the sp eaker and the microphone. To use Handsfree Operation to answer calls: 1.
-21- Headset Operation To enable Headset Operation: z Press the Headset feature key. To answer a call (when Auto Answer is disabled): z Press the flashing li ne key. To hang up: z Press CANCEL . To disable Headset Operation: z Press the Headset feature key.
-22- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets wi th Feature Control Switch must be installed in the dedicated headset j ack (the j ack nearest the front of the set). Installation will disable yo ur handset microphone.
-23- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many as three paging groups with one group designated as your "prime" group.
-24- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to in form the other party that you are recording the conversation. For specific instructions, co nsult your system administrator.
-25- Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simp ly log in at the phone using your assigned Hot Desk User Extension Number a.
-26- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the so urce of the call and prov ide this info rmation to appropriate personnel or authorities.
-27- Call History Call Histor y k eeps track of the n ames (if available) and telephone numbers of missed calls, answered incoming ex ternal calls, an d outgoing ex ternal calls. Once enabled on your phone by yo ur system administrator, it functions automatically.
-28- To delete all missed, answered, or outgoing call logs: 1. After selecting the type of logs you wish to delete, press the # key (Delet e All). 2. Confirm that you do want to de lete all items by pressing the * key (Yes). To delete a particular call from th e call log: 1.
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TM , ® T r ademark of Mit el Net works C orporati on. © C o py r i ght 20 0 6 , M i t e l N et w o r ks C or p o r at i o n . All righ ts rese rved..
Een belangrijk punt na aankoop van elk apparaat Mitel 5215 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Mitel 5215 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.