Gebruiksaanwijzing /service van het product AW-PS550 van de fabrikant Panasonic
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Operating Instructions <Operations and Settings> HD Integrated Camera VQT3U65A(E) M1111MS0 -FJ ENGLISH How the Operating Instructions are configured <Basics>: The <Basics> describes the procedure for basic operation and installation.
2 T rademarks and registered trademarks Microsoft, Windows , Windows Vista, Windo ws 7 and Internet Explorer are either registered trademar ks or trademarks of Microsoft Cor poration in the United States and other countries.
3 Contents Before use ........................................................................... 4 Overview .......................................................................... 4 Required personal computer environment ....................... 4 Disclaimer of warranty.
4 Bef ore use Overview This unit is a full HD camera integr ated with a pan-tilt head and f eaturing a newly de veloped 1/3-type full HD 3MOS sensor and digital signal processor (DSP).
5 Before use Bef ore use (continued) IMPOR T ANT Failure to pr ovide the required personal computer en vironment may slo w down the delineation of the images on the screen, make it impossible for the web bro wser to work and cause other kinds of prob lems.
6 Basic shooting operations 1 Set the subject brightness to the appropriate level. 2 T urn on the power of all the units and devices in the system. 3 Select the unit to be operated. Even when using only one unit, it m ust still be selected from the wireless remote control or controller .
7 Shooting Ho w to turn the power on and off T urning the power on When performing the operations using the wireless remote control 1 Set all the power s witches of the units and devices connected in the system to ON. This unit does not hav e a power s witch.
8 How to turn the po wer on and off (continued) T urning the power off When performing the operations using the wireless remote control 1 Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit. 2 Press the [ON/ST ANDBY] button on the wireless remote control f or 2 seconds.
9 Shooting Selecting the units Up to f our units can be operated using one wireless remote control. Up to five units and de vices can be operated using one controller . Select the unit (or units) to be operated from the wireless remote control or controller .
10 Selecting the shooting modes (scene files) (continued) How to select the shooting mode When performing the operations using the wireless remote control 2, 8 4, 6, 7 3, 5, 7 1 1 Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit.
11 Shooting Selecting the shooting modes (scene files) (continued) When performing the operations using the contr oller When the A W -RP655 is connected: 1 Press one of the [1] to [5] buttons of [CONTROL/PREVIEW MONIT OR OUT SEL] to select the unit which is to be operated.
12 Shooting When performing the operations using the wireless remote control Changing the camera’ s direction Moving the camera towar d the left or right (panning): Press the [ ] or [ ] button. Moving the camera up or down (tilting): Press the [ ] or [ ] button.
13 Shooting What to do when encountering pr oblems in the basic shooting operations If the trouble is not resolv ed by taking the action suggested below , refer to “T roubleshooting” (page 42 in the <Basics>). When performing the operations using the wireless remote control The unit does not move.
14 More ad v anced operations Manual shooting (see pages 15 to 18) Manual adjustment of f ocus Manual adjustment of iris Manual adjustment of shutter speed Manual adjus.
15 Shooting Manual shooting Manuall y adjusting the focus The lens f ocus can be adjusted manually . When performing the operations using the wireless remote control 1 Press the [M/FOCUS] button to s witch the focus to man ual adjustment. 2 Press the [F] or [N] button of [FOCUS], and adjust the focus.
16 Manual shooting (continued) Manuall y adjusting the iris The lens iris can be adjusted manually . When performing the operations using the wireless remote control 1 Press the [M/IRIS] button to s witch the iris to manual adjustment. 2 Adjust the iris using the [IRIS +] or [IRIS –] button.
17 Shooting Manual shooting (continued) Manuall y adjusting the shutter speed The shutter speed can be set using two methods. One is a method that specifies the time (where a time such as 1/250 sec. is designated), and the other is a method that specifies the frequency (where synchro scan, 60.
18 Man ual shooting (continued) Manuall y adjusting the gain There are two wa ys to adjust the gain. One wa y involv es using the buttons on the wireless remote control or controller; the other wa y inv olves using the Camer a menu or W eb setting.
19 Adjustment Preset memories This unit enables up to 100 settings f or the camera direction (panning and tilting), zoom, f ocus, iris, gain and white balance to be registered in its preset memories, and called.
20 Preset memories (continued) When performing the operations using the contr oller When the A W -RP655 is connected: Up to 50 settings can be registered and called. The [1] to [50] buttons of [TRA CING/PRESET MEMOR Y] correspond to the unit’ s preset memories No.
21 Adjustment Preset memories (continued) When the A W -RP555 is connected: Up to 10 settings can be registered and called. The [1] to [10] buttons of [PRESET] correspond to the unit’ s preset memories No.1 to No .10. Registering the settings in the preset memories 1 Display the picture to be shot on the monitor .
22 White balance adjustment White balance adjustment In order f or the white to be reproduced accurately , the ratio between the three primar y colors (RGB) is adjusted. If the white balance has shifted out of adjustment, not only will the white be reproduced poorly but the color tones of the entire screen will also be degraded.
23 Adjustment White balance adjustment (continued) 5 Press the [ ] or [ ] button to bring the cur sor to “White Balance Mode”. 6 Press the [ ] button.
24 White balance adjustment (contin ued) When the A W -RP50 is connected: Ref er to the Operating Instructions of the controller . White balance ma y not be correctly set if the lighting of the object is too weak. Since the unit has a built-in memory , the set white balance will remain in the memor y e ven if po wer is turned off.
25 Adjustment Blac k balance adjustment Black balance adjustment In order f or the blac k to be reproduced accurately , the zero le vels of the three primary colors (RGB) are adjusted.
26 Blac k le vel (master pedestal) adjustment Black le vel (master pedestal) adjustment The blac k lev el can be adjusted when using a multiple number of cameras including the unit. Ask your dealer to perf orm this adjustment. (Use an oscilloscope or wa vef orm monitor for the adjustment.
27 Adjustment Blac k level (master pedestal) adjustment (continued) When performing the operations using the contr oller When the A W -RP655 is connected: 1 Press the [IRIS] button se veral times to turn off its lamp. Set the iris to the manual ([MANU]) mode.
28 Genloc k adjustment Genlock adjustment The genlock adjustment is perf or med to achiev e phase alignment by applying e xter nal synchronization (genlock) when a multiple number of camer as will be used or when the unit will be used in combination with other de vices.
29 Basic operations Basic operations Camera menus are displa yed on the monitor when the unit’ s settings are to be selected. The monitor is connected to the video signal output connector . The basic camera menu oper ations inv olve displa ying sub-menus from the T op Menu items, and selecting settings on the sub-menus.
30 Basic operations (continued) Camera menu operation Wireless remote control Controller A W -RP655 A W -RP555 A W -RP50 Returning to the previous menu With the cursor at the [Return] position, press the [ ] button. With the cursor at the [Return] position, press the jog dial (main).
31 Basic operations Basic operations (continued) When performing the operations using the wireless remote contr ol 1 Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit whic h is to be operated. 2 Press the [MENU] button f or 2 seconds.
32 Basic operations (continued) Control e xer cised from the Multi-Function Contr oller A W -RP655 For executing A WB. *1, *2 Jog dial (main) When the LCD is in the gain adjustment mode ([GAIN] button: MANU) Select the desired gain setting from GAIN 0 dB to 18 dB.
33 Basic operations Basic operations (continued) Procedure f or camera menu operation (A W -RP655) 1 Press one of the [1] to [5] buttons of [CONTROL/PREVIEW MONIT OR OUT SEL] to select the unit which is to be operated. 2 Press the [MENU] button to set the LCD panel display to the men u mode .
34 Basic operations (continued) Control e xer cised from the Multi Hybrid Contr ol P anel A W -RP555 For switching White Balance Mode A, B or A TW . For switching the SCENE file (Scene1 to Scene4). For operating the camera menus. MENU: F or displaying and exitingthe camer a menus.
35 Basic operations Basic operations (continued) Procedure f or camera menu operation (A W -RP555) 1 Press one of the [1] to [5] buttons of [CONTROL] to select the unit whic h is to be operated. 2 Press the [MENU] button of the A W -RP555 for 2 seconds.
36 Basic operations (continued) Control e xer cised from the Remote Camera Contr oller A W -RP50 POWER ALARM F1 CAMERA OSD R/B GAIN R/B PED SYSTEM SETUP CAMERA SCENE/MODE DETAIL DELETE STORE P.
37 Camera menu Setting the camera menu items Setting the camera menu items When the unit’ s settings are to be selected, the camera menus are displa yed on the monitor .
38 Setting the camera men u items (contin ued) Camera screen This menu is used f or the camera image settings. Camera Scene Scene1 Brightness Picture Matrix Return Scene [Scene1, Scene2, Scene3, Scene4] Selected here is the shooting mode that matches the shooting situation.
39 Camera menu Setting the camera menu items (continued) Step/Synchr o This is used to adjust the shutter speed in the mode which was selected as the “Shutter Mode” setting. When a higher shutter speed is selected, f ast-moving subjects do not become blurred easily b ut the images will be darker .
40 Setting the camera menu items (continued) Picture 1/3 screen Picture 1/3 Chroma Level 0 White Balance Mode AWB A R Gain 0 B Gain 0 Pedestal 0 R Pedestal 0 B Pedestal 0 Return Chroma Le vel [–3 to +3] Set here is the color intensity (chroma le vel) of the images.
41 Camera menu Setting the camera menu items (continued) Picture 2/3 screen Picture 2/3 Detail High H Detail Level H 15 V Detail Level H 15 H Detail Level L 8 V Detail Level L 8 Detail Band 3 Noise Suppress 0 FleshTone NoiseSUP. Off Return Detail [Off, Low , High] The image detail (image shar pness) is adjusted here.
42 Setting the camera menu items (continued) Picture 3/3 screen Picture 3/3 Gamma Type Normal Gamma Level Mid DRS Off DNR Off Return Gamma T ype [Off, Normal, Cinema] Selected here is the type of gamma cur ve . Normally , the “Normal” setting is used.
43 Camera menu Setting the camera menu items (continued) Matrix 2/4 screen Matrix 2/4 [Linear Matrix] R-G 0 R-B 0 G-R 0 G-B 0 B-R 0 B-G 0 Return Linear Matrix This can be set when “User” has been selected as the “Matrix T ype” setting.
44 Setting the camera menu items (continued) Matrix 4/4 screen Matrix 4/4 [Color Correction 2/2] Saturation Phase Yl_G 0 0 G 0 0 G_Cy 0 0 Cy 0 0 Cy_B 0 0 B 0 0 Return Color Correction 2/2 Yl_G Saturation [Yl_G Saturation: –127 to +127] This is selected to increase or decrease the colors between y ellow and green.
45 Camera menu Setting the camera menu items (continued) System screen This menu has items that relate to the genloc k phase adjustment and camera’ s output image settings. System Genlock Output Other Return Genlock This displa ys the Genlock screen on which to perf or m the phase adjustments.
46 Setting the camera menu items (continued) Output screen Output Format 1080/59.94p(i) Down CONV. Mode Squeeze HDMI Color YCbCr422 Component YPbPr Frequency 59.94Hz Color Bars Setup Off Return Format [1080/59.94p(i), 1080/59.94i, 720/59.94p, 480/59.
47 Camera menu Setting the camera menu items (continued) Color Bars Setup [Off, On] The setting of this item takes eff ect only when “59.94Hz” has been selected as the “F requency” setting. It enables the color bar setup le vel (Off: 0.0IRE or On: 7.
48 Setting the camera menu items (continued) Changing the frequency When the currently selected frequency is to be changed to another frequency on the Output screen, the pre-frequency- change confirmation screen is displayed. Pre-frequency-change confirmation screen Frequency Do you want to set Frequency(59.
49 Camera menu Setting the camera menu items (continued) Preset Scope [Mode A, Mode B, Mode C] Selected here are the setting items to be recalled when the contents of the preset memor y are regenerated.
50 Setting the camera menu items (continued) Max Digital Zoom [x2, x3, x4, x5, x6, x7, x8, x9, x10] The upper limit f or the digital zoom magnification is set here. T ally Enable [Disab le , Enable] “Enable” or “Disable” is set here f or the function which turns on or tur ns off the tally lamp using the tally control signal.
51 Camera menu Setting the camera menu items (continued) Maintenance screen Maintenance Firmware Version IP Network Initialize Return Firmware V ersion This is selected to displa y the Firmware V ersion screen on which the user can check the v ersion of the fir mware which is currently installed in the unit.
52 Setting the camera menu items (continued) IP Network screen IP Network IP Address 192.168. 0. 10 Subnet Mask 255.255.255. 0 Default Gateway 192.168. 0. 1 Return IP Address This is selected to displa y the IP address which has been set f or the unit.
53 Camera menu Camera menu item tab le Camera menu Item Factory setting Selection items T op Menu Camera Scene Scene Scene1 Scene1, Scene2, Scene3, Scene4 Brightness Picture Lev el 0 –10 to +10 Iris.
54 Camera menu Item Factory setting Selection items T op Menu Camera Scene Matrix Matrix 4/4 [Color Correction 2/2] Yl_G Saturation 0 –127 to +127 Yl_G Phase 0 –127 to +127 G Saturation 0 –127 t.
55 Web setting W eb setting screen Connect the unit and a personal computer , and establishing the settings on the Web browser screen. The LAN crossov er cable is used when connecting a personal computer directly to the unit’ s LAN connector for IP control, and the LAN straight cab le is used when making the connection through a s witching hub .
56 W eb setting screen (continued) Menu operations Star t the W eb browser , and enter “ http://192.168.0.10/ ” in the [Address] box of the Web bro wser . When the IP address has been changed, the URL will also change. If this is the case, set the changed IP address to the URL (http://changed IP address/).
57 Web setting W eb setting screen (continued) Control button / Setup b utton Press the Control button to s witch to the Control screen on which to control such operations as the panning, tilting, zooming and f ocusing of the camera.
58 W eb setting screen (continued) P ower ON button / Standb y button The unit’ s power is turned on when the P ower ON button is pressed. When the Standby b utton is pressed, the unit is set to the standby mode .
59 Web setting W eb setting screen (continued) Control screen This is the screen on which such operations as the panning, tilting, zooming and f ocusing of the unit can be controlled. Zoom Use this to enable or disab le the digital zoom. Use this to adjust the zoom (magnification) to 1.
60 W eb setting screen (continued) Contr ol pad and its buttons T o adjust the image in the horizontal or vertical direction (panning or tilting), left-click the pad and the buttons . The more the outside of the pad is click ed, the faster the camera operates.
61 Web setting W eb setting screen (continued) Setup screen Pressing the Setup button s witches the display to this screen on which the unit’ s settings are established. Basic screen Basic b utton When the Basic button is pressed, the Basic screen is displa yed in the area on the right.
62 W eb setting screen (continued) Image screen Image Ima ge Image adjust When the Setup button is clic ked, the Image adjust screen is displa yed. Preset position When the Setup button is clic ked, the Preset position setting screen is displa yed.
63 Web setting W eb setting screen (continued) Image adjust screen Scene [Scene1, Scene2, Scene3, Scene4] Selected here is the shooting mode that matches the shooting situation. Select the mode which best suits the pre vailing shooting conditions and the user’ s preferences .
64 W eb setting screen (continued) Brightness Picture Level [–10 to +10] This menu item is selected to set the target picture le vel f or automatic e xposure compensation. Its setting takes eff ect when “A uto” or “ELC” has been selected as the setting f or any of the f ollowing automatic e xposure compensation functions.
65 Web setting W eb setting screen (continued) Picture Chroma Le vel [–3 to +3] Set here is the color intensity (chroma le vel) of the images. White Balance Mode [A TW , A WB A, A WB B, 3200K, 5600K] The white balance mode is selected here.
66 W eb setting screen (continued) Noise Suppress [0 to 7] This is selected to reduce the screen noise which is generated b y the detail eff ect. The higher the settings, the more the noise is reduced.
67 Web setting W eb setting screen (continued) Matrix Settings screen Matrix T ype This is used to select the type of color matrix. Normal This item is used to load the preset color matrix data and compensate for the saturation and color phase.
68 W eb setting screen (continued) Preset position screen Preset This selects the preset position to be operated from the pull-down men u. This is used to register the current status in the preset position now selected on the pull-down menu. It does not function if “Home” has been selected on the pull-down menu.
69 Web setting W eb setting screen (continued) Brightness Use this to make the image darker . It does not work during automatic adjustments. Use this to make the image lighter . It does not work during automatic adjustments. Use this to s witch the picture brightness adjustment between auto and manual.
70 W eb setting screen (continued) Preset Setting Preset Speed [1 to 30] There are 30 preset pan-tilt operation speeds when regenerating the camera direction and other inf or mation which are registered in the preset memor y .
71 Web setting W eb setting screen (continued) System This menu has items that relate to the genloc k phase adjustment and camera’ s output image settings. Genloc k This item’ s setting is reflected immediately . Horizontal Phase [–206 to +49] This is used to adjust the horizontal phase during genlock.
72 W eb setting screen (continued) Output This item’ s setting is reflected when the Set button is pressed. Format [1080/59.94p(i), 1080/59.94i, 720/59.94p, 480/59.94p(i), 480/59.94i, 1080/50p(i), 1080/50i, 720/50p, 576/50p(i), 576/50i] The video f ormat is changed on this screen.
73 Web setting W eb setting screen (continued) Other This item’ s setting is reflected when the Set button is pressed. Install P osition [Desktop, Hanging] “Desktop” or “Hanging” is selected here as the method used to install the unit.
74 W eb setting screen (continued) T ally Enab le [Disable, Enable] “Enable” or “Disable” is set here f or the function which turns on or tur ns off the tally lamp using the tally control signal. OSD Mix Whether the camera menus , statuses and other displays are to be turned Off or On can be selected here for each output picture.
75 Web setting W eb setting screen (continued) User mng. The authorization of those users who can access the camera from a PC or A W-RP50 and those IP addresses , from which the camera can be accessed, is registered on this screen in order to restrict any other access.
76 W eb setting screen (continued) Host auth. screen Host auth. <Initial setting: Off> Host authorization is set to “On” or “Off ” here. Select the “Off ” setting for no host authentication when the A W -RP50 remote camera controller is connected in a network.
77 Web setting W eb setting screen (continued) Ser ver This screen has items that relate to the NTP ser ver addresses , por t n umbers and other NTP ser ver settings. NTP screen Time adjustment <Initial setting: Off> Select one of the f ollowing settings as the time adjustment method.
78 W eb setting screen (continued) Network This screen has items that relate to the network settings and SNMP (Simple Network Management Protocol).
79 Web setting W eb setting screen (continued) Subnet mask <Initial setting: 255.255.255.0> Input the unit’ s subnet mask here if the DHCP function is not going to be used. Default gatewa y <Initial setting: 192.168.0.1> Input the unit’ s default gate way if the DHCP function is not going to be used.
80 W eb setting screen (continued) SNMP screen The settings related to the SNMP function are selected on this screen. When the SNMP manager is used f or the connection, the unit’ s statuses can be check ed. When the SNMP function is to be used, consult with your netw ork administrator .
81 Web setting W eb setting screen (continued) Maintenance Among the various maintenance operations perf or med on this screen are system log checks , system version chec ks and initialization of the unit. The screen itself consists of f our tabs: “System log”, “Product info .
82 W eb setting screen (continued) Product inf o. screen The versions of the unit’ s software can be check ed on this screen. The “Model no . ”, “MA C address”, “Serial no . ”, “Firmware version” and other information about the unit is displa yed.
83 Web setting W eb setting screen (continued) Default reset screen The unit’ s setting data and HTML files are initialized and the unit is restar ted on this screen. Reset to the default (Except the network settings) When the Ex ecute button is clic ked, the unit’ s settings are returned to their defaults.
84 W eb setting screen (continued) Back up screen On this screen, the unit’ s settings can be sav ed to a personal computer or settings saved in a personal computer can be loaded into the unit f or use. Do wnload The unit’ s settings are sav ed in the personal computer.
85 Other settings System log displa ys NTP-related error displa ys Category Display Description of error Connection error No response from the NTP ser ver . The IP address of the ser v er may be incorrect. Check the server’ s IP address settings again.
86 Limiter s This unit comes with settings (ref erred to as “limiters”) that restrict the panning and tilting movement r anges. Depending on the installation locations, obstacles ma y e xist in the tra vel r ange, and the remote camera ma y make contact with them.
87 Other settings Setting/releasing the limiter s Basic limiter operations 1 Press the [MENU] button. T ap the button (r ather than pressing it). When it is pressed f or 2 seconds, the camera men u will appear. If this happens, press the [MENU] b utton again for 2 seconds to clear the camera menu.
88 Setting/releasing the limiters (continued) Releasing the limiters The limiter positions that are set can be released by f ollowing the steps below . When the position is released, the tally lamp blinks twice . 1 Press one of the [CAM1] to [CAM4] buttons to select the unit.
89 Other settings Safe mode Concerning the safe mode The unit goes into the saf e mode when the pan-tilt head is f orcibly mo ved by an e xter nal force or when something impedes its rotation.
90 Notes on Windows Vista ® / Windo ws ® 7 When using Microsoft ® Windows Vista ® or Microsoft ® Windo ws ® 7, symptoms descr ibed in this document may happen. If any of them occurred, f ollow the instructions to solve each prob lem. The symptoms that happen when using Windows Vista ® may also happen when using Windows ® 7.
91 Reference Notes on Windows Vista ® / Windo ws ® 7 (continued) Precautions when using Windo ws Vista Symptom 1 When accessing the web browser , the follo wing message is displa yed on the inf or mation bar .
92 Notes on Windows Vista ® / Windo ws ® 7 (continued) Symptom 2 Easy IP Setup Software does not displa y the detected IP address. Solution Check the fire wall settings. If firewall is activ ated, add the web browser or Easy IP Setup Software to the [Exceptions] tab on the “Windows Fire wall Settings” menu.
93 Reference Notes on Windows Vista ® / Windo ws ® 7 (continued) Symptom 4 The screens of the administrator console or the windows of the bro wser are not display ed properly . (Refer to the screenshot.) Solution Check the f ont size (DPI) of screenshot by clic king “P ersonalize”– “Adjust f ont size (DPI)”.
94 Notes on Windows Vista ® / Windo ws ® 7 (continued) Precautions when using Windo ws 7 Symptom 1 Screen is def ormed. / When activ ating the compatibility view , par t of the screen is not display ed or a pop-up window appears to sa y that the screen is not displa yed again.
95 Reference Notes on Windows Vista ® / Windo ws ® 7 (continued) Symptom 3 The “Program Compatibility Assistant” is displa yed after e xiting the Easy IP Setup Software . (Ref er to the screenshot.) Solution This symptom happens only when the software has been used f or the first time.
96 Inde x 3 3200K and 5600K presets .................................. 24 A M ABB ..................................................................... 65 M Access le vel .................................................. 75, 76 M A GC Max Gain .
97 Reference Index (continued) H M H Detail Le vel H ............................................ 41, 65 M H Detail Le vel L ............................................. 41, 65 M HDMI Color ................................................... 46, 72 M Horizontal Phase .
98 Index (continued) S M Saturation ...................................................... 43, 44 M Scene ...................................................... 38, 60, 63 M Secondar y ser ver address .................................. 79 M Serial no.
99 Memo.
2011.
Een belangrijk punt na aankoop van elk apparaat Panasonic AW-PS550 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Panasonic AW-PS550 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Panasonic AW-PS550 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Panasonic AW-PS550 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Panasonic AW-PS550 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Panasonic AW-PS550 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Panasonic AW-PS550 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Panasonic AW-PS550 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
