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Model 28310 2 in 1 - Skype Internet & Standard Phone User ’s Guide can be used with the internet or as a traditional landline telephone Quick Guide on pages 12-19.
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3 Introduction Y our GE/Skype phone may change the way you think about using your telephone, and using Skype. Y ou can use your GE/Skype phone to make and receive both landline and Skype calls. And, because Skype is built into your GE/Skype phone, y ou no longer need a computer to use Skype.
4 Equipment Approval Information Your telephone equipment is appr oved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical R equirements for Telephone T erminal Equipment published by ACT A .
5 Inter fer ence Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
6 Table of Contents I NTRODUCTION ...........................3 I MPORT ANT I NFORMA TION .............8 B EFORE Y OU B EGIN .................... 8 P arts C heCklist ........................ 8 t elePhone J aCk r equirements 9 I NST ALL A TION .........
7 SEE MARKING ON BOTTOM / BACK OF PRODUCT R I S K O F EL EC T R I C S H O C K D O N O T O P E N W ARNING: T O PREVENT FIRE OR ELECTRI CAL SHO CK HAZARD, DO NO T EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLAS H AN D A RROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOL T AGE” INSIDE THE PRODUCT .
8 Important Information CAUTION: When using telephone equipment , there are basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFET Y INSTRUCTIONS provided with this product and save them for futur e refer ence.
9 T elephone Jack Requirements To use this phone with a landline, y ou need an RJ11C type modular telephone jack , which might look like the one pictured here, installed in your home. If y ou don’t have a modular jack, call your local phone company to find out how to get one installed.
10 Left soft (button) display # (button) Space/zero (button) a/A * (button) LED alert (indicator) earpiece End/Power/ Skype status (button) Right soft (button) microphone Handset Layout Base Layout Ne.
11 Left soft button Selects the current menu item or confirms a setting, depending on the current screen. LED light indicator alerts to Voicemail Waiting and Skype Authorization requests. Right soft button Cancels the last action or returns to the previous scr een, depending on the current screen.
12 Installing the Phone Installing the Handset Battery NOTE: Y ou must install the handset batt eries before using the cordless handset . CAUTION: T o reduce the risk of fir e or personal injury, use only the Thomson Inc. approved model B YD NiMH H-AAA 900mAh 1.
13 2. Plug one end of the telephone line cord into the jack on the back of the base/gateway and the other end into a modular jack. NOTE: Landline connection is not necessary for Skype usage. IMPORT ANT NOTE: Emer gency calls via the landline are only possible if power is applied to the base station and the landline is properly connected.
14 First Time Start Up Y ou must complete the following steps the first time you use your GE/Skype phone. Start by turning on the handset; press and hold the button until the handset powers on. 1. Find your preferr ed language using or , then press to select a language.
15 Getting Start ed with Skype Y ou can configure your GE/Skype phone with an existing Sk ype account during the first-time installation, or you can optionally create a new Skype account . You only need a Sk ype username and password defined by y ou to create a new account .
16 4. You are then dir ected to the Skype Agreement . Use to read the entire text and then press to accept . to accept . Please be patient as the creation of your Skype account may take several minutes to per form.
17 OK Back Contact name has been added to your contact list Select OK to send an Select Back Choose what type of Contact to add Skype Phone number Sk y p e 4. You are now asked whether y ou want to save your Skype name and passwor d for automatic sign-in in the event of power outage.
18 NOTE: Please be patient as synchr onization of Skype contacts might take several minutes. NOTE: Use “echo123” to test your Skype connection. Add “echo123” to your contacts. Calling echo123 will launch an automated t est that allows you to record and play back sound.
19 Search for Skype Users To sear ch for Skype users, press to select Menu , then: 1. Use to go to Search , select by pressing . 2. Use the keypad to enter the Skype name or full name and press press . 3. Use Use or to navigate and highlight a name from the list , select by pressing .
20 Dial a Landline Number To dial a landline number: 1. Use the keypad to enter the number . Press to call the number . NOTE: When using Sk ypeOut always enter area code and telephone number. 2. Use to select landline or SkypeOut and press . 3. W ait for the call to connect , ring and be answered.
21 Adjust the Earpiece Volume During a call just press or to increase or decrease the increase or decrease the volume. The setting will be retained after the call is terminated. Mute the Microphone During a call just press to mute the microphone. Press again to unmute.
22 Radio Signal Status Indicates the strength of the radio signal. No radio signal. Radio signal. Battery Status Indicates the status of the battery. Low level.
23 Notifications Display notification icons. Missed call. New voicemail. Exchange contact details request . Silent mode is active. Keypad locked. Skype credit is about to expire. Headset connected. Diverting calls to voicemail. Call forwarding.. Skype Online Status Indicates your current Skype online status.
24 Contacts Your contact list and the curr ent Skype status of your contacts. History Your calls, missed calls, incoming and outgoing calls, voicemails and exchange contact details. Add Contact Adds a Skype user or SkypeOut number to your contact list .
25 Skype Settings In order to adjust the settings in the following Skype menus, y ou must have a Skype account configured and be online. Sign into Skype 1. From the idle screen , press to enter the Sign in menu. 2. Use to select to select Sign in to Skype .
26 Send Voicemail to a Contact 1. From the idle screen , press to enter the main menu. 2. Press to select Contacts . 3. Use or to find a contact , and select the contact by to find a contact , and select the contact by pressing . 4. Press and and to select to select Send voicemail.
27 Remove : Remove a contact fr om your Contact list . This option applies to Skype as well as landline contacts. 1. From the From the idle screen , pr ess press to enter the main menu. to enter the main menu. 2. Press to select to select Contacts . 3.
28 Request Contact Details Y ou can send an authorization request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list you will be pr ompted to specify if you w ant to send an authorization request .
29 Delete : Remove the entry. View profile : View the profile for the entry. Please note that this works only with Skype calls. Add to contacts : Add an entry to your Contact list . Clear list : Delete all entries on the list . Missed calls : A list showing only the missed calls.
30 1. Press to select Y es and answer the call. The top of the display will show which call is active, Landline or Skype . The original call will be put on hold and you will be connected to the new call. 2. Press to select Swap Calls and go back to original caller and put the second call on hold.
31 Deleting a CID Recor d 1. Make sure the phone is OFF (not in talk mode). 2. Press to view All calls history, which includes missed calls, incoming calls and outgoing calls. 3. Use or and and to select the desired r ecord. 4. Press and to select Delet e .
32 Contacts Requests Skype protects the priv acy of its users by requiring exchange contact details on names added to a contact list . You will receive an authorization request whenever a Skype user adds y ou to his or her Contact list . By accepting the request , you allow the user to see your online status.
33 4. Press and to select your preferred status ( Offline, Online, Skype me, Away, Not available, Do not disturb, Invisible ). NOTE: Y ou can also press from the Idle screen in order to change your Skype status. When you select Do not disturb , you mute all incoming Skype as well as landline calls.
34 d. In Gender , use to select ( Male, Female, Unspecified ). e. In Bir thdate , enter the month using the keypad, press to go to the day and enter the day using the keypad, press again to go to the year and enter the year using the keypad. f. In Country/Region , use / and to select .
35 1. From the From the idle screen , pr ess press to enter the main menu. 2. Press and to select Status . 3. Press and to select A uto sign in . 4. Press and to select your preferred sign in mode ( Automatically, Prompt ). Search Y ou can search for Skype users directly fr om your handset .
36 Voicemail 1. From the From the idle screen , pr ess press to enter the main menu. 2. Press and to select Ser vices . 3. Press and to select Voicemail . If you have purchased voicemail from Skype, the display will show the expiration date of your subscription.
37 Voicemail Activation NOTE: Y ou must purchase a Skype voicemail subscription at www . sk ype.com to use this service. 1. From the From the idle screen , pr ess press to enter the main menu. 2. Press and to select Settings . 3. Press and select Call diver t .
38 Contacts : Skype users can call you only if they are on y our Contact list . If details shared : Only Skype users authorized by you can call. 5. Press and to select SkypeIn calls , then press and to select your preferr ed privacy status for incoming SkypeIn calls ( Anyone, Contacts, Known numbers ).
39 2. Press and to select your preferred alert type ( Ringing, Ring once, Beep once ). Ring Tones Y ou can define how you want your GE/Sk ype phone to ring on GE/Skype phone to ring on to ring on incoming calls. 1. From T ones , press and to select Ring t ones .
40 Time & Date Y our GE/Skype phone will always obtain time and date information GE/Skype phone will always obtain time and date information will always obtain time and date information from the Internet . Thus, you only have to configure the Time zone and Daylight saving settings.
41 NOTE: T o make registration possible, make sure that the base station has registration mode enabled. This is done by pressing Reset on the back of the base station. Handset Name This menu allows you to enter a name for the handset , which displays on the top banner of the idle screen.
42 4. Press and to select Language . 5. Press and to select your preferred language ( English, Espanol, Francais ). Should you accidentally select a language which makes it har d for you to find the Language menu again, use this shortcut: 1. From the idle scr een , press to enter the main menu.
43 in fact used. 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Phone settings . 4. Press and to select Countr y Code , then enter y our preferred country code using the keypad. 5. Press to save your selection.
44 In Skype pro xy you can configure all the settings r egarding this proxy. This is how to do it: 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Advanced . 4. Press and to select Int ernet settings .
45 Current firmware : Displays the firmw are version currently used by your GE/Skype phone. All Firmware vers. : Displays a list of all accessible firmwar e versions that your GE/Skype phone can use. Thus, you can choose to downgrade to an older version.
46 Reset To r estore the GE/Skype phone back to factory settings you can reset the phone and base. Please note, though, that all your personal settings will be lost . 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings .
47 T roubleshooting Guide A T TENTION: Before tr oubleshooting, update to the latest software version via Settings/Advanced/ Firmware Update/Latest firmware. Y ou should also restart your modem/router/switch and the base/gateway station by turning the power to these devices off and on.
48 • See solutions for “No dial tone” . • Replace the battery. Handset displays " BASE ST A TION CONNECTION L OST " or " NOT REGISTERED ". • Handset may be out of range of the base. Move closer to the base. • Verify the power adaptor is pr operly installed.
49 • A network device may be blocking access to the Internet . Restart your network device/s (router/cable modem/dsl) and then r estart your base station. If this does not help it may be because your devices have a high security setting or a firewall enabled.
50 Cannot make a SkypeOut call. • You may not be subscribing to this service. Y ou need to have SkypeOut credit to use this service. You can buy Sk ypeOut credit at www . Skype.com. • You ar e out of Skype credits. Check y our available Skype credits via Service/ Skype Credit .
51 The handset does not charge when placed in the charger . • The handset may not be placed correctly in the charger . Check that the charger makes a beep when the handset is placed corr ectly. • The charger may not be connected to the power outlet or it is not turned on.
52 General Product Car e To keep y our unit working and looking good, follow these guidelines: • Avoid dropping the handset , as well as other rough tr eatment to the phone. • Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this can cause static discharge.
53 Ser vice If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800- 448-0329 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolv ed.
54 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the r ental firm, whichever comes first .
55 • Products purchased or serviced outside the US A. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit . It will make it easier to contact you should it ever be necessary.
56 Index 3 Way Conference Calling 21 A Accessory Information 52 Add a Skype Contact 17 Add a SkypeOut or Landline Contact 18 Adjust the Earpiece Volume 21 Advanced 43 Advanced Contact Menu 26 Auto Sig.
57 N Notification Alert 39 P Parts Checklist 8 Phone Number . 32 Phone Settings 41 Preferred Line 42 Privacy 37 Programming your Phone 24 R Receive a Call 20 Receiving an Intercom Call 32 Receiving C.
Thomson Inc. 10330 North Meridian St . Indianapolis, IN 46290-1024 © 2006 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Model 28310 00017707 (Rev .
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