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Installing and Configuring the Avaya S8400 Media Server Release 3.1 03-300678 Release 3.1 February 2006 Issue 1.
A vaya - Propriet ary . Use pursuant to the terms of your signed agreement or A vaya polic y . DRAFT - December 19, 2005 - 12:1 1 PM © 2006 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the infor mation in this document was complete and accurate at the time of printing, A vaya Inc.
Installing and Configuring th e Avaya S8400 Media Server February 2006 3 Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Installing and Configuring the Avaya S8400 Me dia Server February 2006 Chapter 3: Communication Manager Inst allation . . . . . . . . . . . . . . . . . . . . 29 Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . .
Contents Installing and Configuring th e Avaya S8400 Media Server February 2006 5 Upgrading the SIPI firmware version (if necessary) . . . . . . . . . . . . . . . . 54 Enabling control of SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Installing and Configuring the Avaya S8400 Me dia Server February 2006 Appendix B: Inst allation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 83 T roubleshooting media server hardware inst allation . . . . . . . . . . . .
Installing and Configuring th e Avaya S8400 Media Server February 2006 7 Chapter 1: Introduction T o configure the media server , use the Av aya Installation Wizard.
Chapter 1: Introduction 8 Installing and Configuring the Avaya S8400 Me dia Server February 2006 How to use this document ation Use this documenta tion as a guide to inst all and configure Avaya media serve rs.
Pre-installation: before going on site Installing and Configuring th e Avaya S8400 Media Server February 2006 9 Pre-inst allation: before going on site This section describes the step s you need to ta ke to before going to the insta llation site. Document ation Avaya recommends that you have the following documents on hand for the in stallation.
Chapter 1: Introduction 10 Installing and Configuring the Avay a S84 00 Media Server February 2006 Laptop prep aration, sof tware, and system information V erify that: ● The services laptop has the right hardware and software. See Connecting to the media server directly on page 75 for the list of compute r hardware and software sp ecifications.
Pre-installation: before going on site Installing and Configuring th e Avaya S8400 Media Server February 2006 11 T o get a filled-out EPW , go to the project manager or customer . T o get a blank EPW , go to the Avaya Installation Wizard W eb site ( http:// support.
Chapter 1: Introduction 12 Installing and Configuring the Avay a S84 00 Media Server February 2006 ● For a new license, the serial number of o ne TN2312BP Internet Protocol Server Interface (IPSI) or TN8412AP System Internet Protocol Interface (SIPI) circuit p ack designated the reference IP interface.
Pre-installa tion: at the site Installing and Configuring th e Avaya S8400 Media Server February 2006 13 Pre-inst allation: at the site Before beginning the inst allation, verify that y ou have all the equ ipment on site by comparing the list of items ordered against the items in the boxes.
Chapter 1: Introduction 14 Installing and Configuring the Avay a S84 00 Media Server February 2006 The internal room tempe rature must not exceed 104° F (40° C). TN8400AP features and specif ications on page 14 outlines the featu res and specifications of the TN8400AP circuit pack.
About media server port co nnections Installing and Configuring th e Avaya S8400 Media Server February 2006 15 For control and adjunct conn ectivity , the S8400 Media Server suppo rts the internal processor ethernet or sep arate C-LAN. Messaging and administration use the customer link.
Chapter 1: Introduction 16 Installing and Configuring the Avay a S84 00 Media Server February 2006 T able 3: Media server cable adapter port labeling on page 16 d escribes the connections for the media server cable adapter .
About media server port co nnections Installing and Configuring th e Avaya S8400 Media Server February 2006 17 IPSI-2 cable adapter on page 17 shows the IPSI-2 cable adapter for th e S8412AP SIPI circuit pac k.
Chapter 1: Introduction 18 Installing and Configuring the Avay a S84 00 Media Server February 2006 Figure 2: Cable adapters on TN8412AP and TN8400AP circuit p acks in a G650 Figure notes: 1. Media server cable adapter on the TN8400AP Media Server circuit p ack 2.
About media server port co nnections Installing and Configuring th e Avaya S8400 Media Server February 2006 19 Services access port The S8400 Media Server has one Services laptop access port that is of f the Maintenance Processor . Use this port to access the MPC and the media server on the S8400AP circuit pack.
Chapter 1: Introduction 20 Installing and Configuring the Avay a S84 00 Media Server February 2006 About Modem connections Note: Note: USB modems cannot connect to rot ary lines. A T ouch T one line is required. The TN8400AP Media Server circuit pack support s a USB mode m.
About Processo r Et hernet Installing and Configuring th e Avaya S8400 Media Server February 2006 21 About Processor Ethernet Like a C-LAN board, Processor Ethernet pr ovides connectivity to IP endpoint s, gateways, and adjuncts.
Chapter 1: Introduction 22 Installing and Configuring the Avay a S84 00 Media Server February 2006 About SSH Secure Shell (SSH) is both a computer program and an associat ed network protocol designed for logging into and executing commands on a networked compu ter .
High level overview of installation proc ess Installing and Configuring th e Avaya S8400 Media Server February 2006 23 High level overview of inst allation process The inst allation process is completed in st ages.
Chapter 1: Introduction 24 Installing and Configuring the Avay a S84 00 Media Server February 2006 T ranslating the SIPI When configuring t he media server (or both medi a servers in a duplicated system), the Avaya Installation Wizard installs the license file.
Configuration of the SNM P modules in the UPS Installing and Configuring th e Avaya S8400 Media Server February 2006 25 Chapter 2: SNMP Configuration After the control network equipment is inst alled and connected, configu re the SNMP modules to send alarms (traps) to the media servers.
Chapter 2: SNMP Configuration 26 Installing and Configuring the Avay a S84 00 Media Server February 2006 Because the SNMP module is ma nufactured by a third p arty , we do not know wh ich brand, model, or firmware load the factory is ship ping.
Configuration of the SNM P modules in the UPS Installing and Configuring th e Avaya S8400 Media Server February 2006 27 ● If a Network Management System (NMS) is going to monitor the UPS, coordinate the assignment of community names wi th the network administrator .
Chapter 2: SNMP Configuration 28 Installing and Configuring the Avay a S84 00 Media Server February 2006 Setting selected trap s (alarming) The default is to set all trap s, which can result in large log entries. However , only a few traps need to be set.
Clearing the ARP c ache on the la ptop Installing and Configuring th e Avaya S8400 Media Server February 2006 29 Chapter 3: Communication Manager Inst allation A new media server comes with a bla nk hard dr ive and a blank solid state device (SSD) .
Chapter 3: Communication Manager Installation 30 Installing and Configuring the Avay a S84 00 Media Server February 2006 Connecting the CD/DVD drive to the media server Connecting the CD/DVD drive to the media server Note: Note: The CD or DVD drive must be p laced with 5 degrees of level.
Configuring Telnet for Windows 2000/XP Installing and Configuring th e Avaya S8400 Media Server February 2006 31 Configuring T elnet for Windows 2000/XP Y ou can set the Microsoft T elnet application to send a carriage return (CR) and line feed (LF) whenever you press Enter .
Chapter 3: Communication Manager Installation 32 Installing and Configuring the Avay a S84 00 Media Server February 2006 Inst alling A vaya Communication Manager Install A vaya Communication Manager on the me dia server using the following steps. Note: Note: Use a telnet session to access the information on the CD.
Installing IA 770 INTUITY AUD IX Messaging Installing and Configuring th e Avaya S8400 Media Server February 2006 33 4. On the Select Release V ersion screen, ensure that the Build line and <OK> is high lighted. Press Enter to pa rtition the hard disk drive and reformat the partitio ns.
Chapter 3: Communication Manager Installation 34 Installing and Configuring the Avay a S84 00 Media Server February 2006.
Opening the Maintenance Web Interf ace Installing and Configuring th e Avaya S8400 Media Server February 2006 35 Chapter 4: Media server configuration After inst alling the Communication Manager sof twa re, you must configure the media server using the Av aya Installation Wizard.
Chapter 4: Media server configuration 36 Installing and Configuring the Avay a S84 00 Media Server February 2006 Note: Note: On the initial W eb page, so me items may not appear at first. These include Launch Av aya St ation Administration Wizard in the Administration section and the Upgrade section including Launch Upgrade T ool.
Enabling Network Time Servers Installing and Configuring th e Avaya S8400 Media Server February 2006 37 Enabling Network T ime Servers ! Import ant: Important: Avaya strongly recommends enabling Network T ime Protocol (NTP) and configuring at least one network time se rver .
Chapter 4: Media server configuration 38 Installing and Configuring the Avay a S84 00 Media Server February 2006 Using the Inst allation W izard Use the Av aya Installation Wizard (IW) to automaticall.
Verifying MPC IP information Installing and Configuring th e Avaya S8400 Media Server February 2006 39 V e rifying MPC IP information The Maintenance Processor Comple x (MPC) page is under Optional Services in the Wizard configuration process. V erify that the IP in formation was retrieved from the EPW .
Chapter 4: Media server configuration 40 Installing and Configuring the Avay a S84 00 Media Server February 2006 V e rifying media server connection to the customer ’ s LAN (if provided) 1. Under Diagnostics, click Ping . 2. Select Host Name Or I P Address and type in the IP addr ess of a computer on the network.
Configuring t he modem Installing and Configuring th e Avaya S8400 Media Server February 2006 41 Configuring the modem 1. Under Server Configuration click Configure Server . 2. Click until you get to the S pecify how you want to use this wizard p age.
Chapter 4: Media server configuration 42 Installing and Configuring the Avay a S84 00 Media Server February 2006 5. Select the Change Modem Setting and click Continue . 6. In the AT S t r i n g field, type the initialization commands appropriate for your modem and country of operation.
Installing and Configuring th e Avaya S8400 Media Server February 2006 43 Chapter 5: IP interface translations T o administer SIPI circuit packs, issue Communication Manager SA T commands on a terminal emulation program.
Chapter 5: IP interface trans lations 44 Installing and Configuring the Avay a S84 00 Media Server February 2006 S t arting SA T terminal emulation For Communication Manager SA T terminal emulat ion, use a program such as Avaya Native Configuration Manager or HyperT erminal.
Enabling SIPI Installing and Configuring th e Avaya S8400 Media Server February 2006 45 1. T ype add cabinet n (where n is the cabinet number) and p ress Enter for each st ack of Media Gateways controlled by one TN8412AP SIPI circuit pack. A cabinet is defined as up to five G650 Media Gate ways mounted in a rack and TDM-connected.
Chapter 5: IP interface trans lations 46 Installing and Configuring the Avay a S84 00 Media Server February 2006 3. If the information in the Subnet Address field is not correct, use the Main tenance Web Interface to change the media server config uration to match the Server IP address in configure server .
Setting alarm acti vation level Installing and Configuring th e Avaya S8400 Media Server February 2006 47 Setting alarm activation level 1. T ype change system-parameters maintenance and press Enter . 2. In the CPE Alarm Activation Level field, select none , warning , minor , or major , according to customer request, and pre ss Enter .
Chapter 5: IP interface trans lations 48 Installing and Configuring the Avay a S84 00 Media Server February 2006.
Installing and Configuring th e Avaya S8400 Media Server February 2006 49 Chapter 6: IP interface configuration This chapter covers the following tasks: ● Programming the SIPI for static addressing .
Chapter 6: IP interface configuration 50 Installing and Configuring the Avay a S84 00 Media Server February 2006 Programming the SIPI for st atic addressing Y ou administer the static IP address for the circuit p ack directly through the Ethernet port connection on the faceplate.
SIPI address conf iguration Installing and Configuring th e Avaya S8400 Media Server February 2006 51 3. T ype arp -d 192.11.13.6 and press Enter to clear the Address Resolution Protocol (ARP) cache in the laptop. ● The command line prompt appears when the ca che is cleared.
Chapter 6: IP interface configuration 52 Installing and Configuring the Avay a S84 00 Media Server February 2006 10. T elnet to 192.1 1.13.6 and login. 11 . E n t e r show control interface . The IP address, subnet mask, and d efault gateway information is displayed.
Resetting the SIPI Installing and Configuring th e Avaya S8400 Media Server February 2006 53 Resetting the SIPI 1. T ype reset and press Enter Answer Y to the warning. Note: Note: Resetting the SIPI terminates the a dministration session. If further administration is required, st art a new telnet session.
Chapter 6: IP interface configuration 54 Installing and Configuring the Avay a S84 00 Media Server February 2006 V e rifying connectivity to media server 1.
Enabling control of SIPI Installing and Configuring th e Avaya S8400 Media Server February 2006 55 Enabling control of SIPI Ensure that the SIPI has the same, current firmware. 1. On the SA T , type change s ystem-parameters ipserver-interface and press Enter .
Chapter 6: IP interface configuration 56 Installing and Configuring the Avay a S84 00 Media Server February 2006.
Installing and Configuring th e Avaya S8400 Media Server February 2006 57 Chapter 7: Post-inst allation administration This section covers the following t asks: ● V erifying translations on page 57 .
Chapter 7: Post-installation administration 58 Installing and Configuring the Avay a S84 00 Media Server February 2006 Setting daylight savings time rules Even though you set the date, time, and time zone through the W eb interface on the media server , you also must set the daylight savings time rules through SA T commands.
Setting locat ions (if necessary) Installing and Configuring th e Avaya S8400 Media Server February 2006 59 Setting locations (if necessary) After you set the d aylight savings rules, you must set the locations for all media ga teways (cabinets). It is po ssible to have media gatew ays in differen t time zones.
Chapter 7: Post-installation administration 60 Installing and Configuring the Avay a S84 00 Media Server February 2006 V erifying date and time Even though you set the date, time, and time zone through the W eb interface on the media server , you also must verify the date and time through SA T commands.
Backing up files to the c ompact flas h media Installing and Configuring th e Avaya S8400 Media Server February 2006 61 Backing up files to the comp act flash media Note: Note: The industrial grade comp act flash medi a provides improved dat a integrity and reliability , enhanced durability , and extr eme endurance.
Chapter 7: Post-installation administration 62 Installing and Configuring the Avay a S84 00 Media Server February 2006 Enabling alarms to INADS via SNMP Note: Note: Do these step s only if a Secure Se rvice Gateway (SSG) is being inst alled. Enable alarms on both media servers on a d uplicated system.
Installing and Configuring th e Avaya S8400 Media Server February 2006 63 Chapter 8: Inst allation verification This chapter provides information for test i ng the media server installa tion, includin.
Chapter 8: Installa tion verifica tion 64 Installing and Configuring the Avay a S84 00 Media Server February 2006 T esting the SIPI circuit p ack These steps t est all the clock and packet inte rface components within the TN8412AP SIPI circuit pack. 1.
TN8400AP Media Se rver LEDs Installing and Configuring th e Avaya S8400 Media Server February 2006 65 TN8400AP Media Server LEDs Figure 5 shows the faceplate of the TN8400AP Media Server circuit p ack. Figure 5: TN8400AP Media Server facepla te Figure notes: 1.
Chapter 8: Installa tion verifica tion 66 Installing and Configuring the Avay a S84 00 Media Server February 2006 Faceplate interfaces The TN8400AP Media Server maintenance comp lex has the following .
TN8400AP Media Se rver LEDs Installing and Configuring th e Avaya S8400 Media Server February 2006 67 ● Application Up/T est LED - This yellow LED indicates that the S84 00 has an active communication path interactively communicating with it s SIPI (TN8412).
Chapter 8: Installa tion verifica tion 68 Installing and Configuring the Avay a S84 00 Media Server February 2006 UPS LEDs The UPS LEDs flash briefly after the UPS is plugged in. The Normal mode LED flashes after a self-test, indicating that the UPS is in S tandby mode.
TN8412AP SIPI LEDs Installing and Configuring th e Avaya S8400 Media Server February 2006 69 TN8412AP SIPI LEDs Note: Note: The TN8412AP SIPI faceplate is the same as the TN2312BP IPSI facepla te.
Chapter 8: Installa tion verifica tion 70 Installing and Configuring the Avay a S84 00 Media Server February 2006 Figure 7: TN8412AP SIPI circuit p ack faceplate (graphic shows IPSI) Figure notes: 1. Red LED 2. Green LED 3. Amber LED 4. Y ellow LED (T one Clock status) 5.
TN8412AP SIPI LEDs Installing and Configuring th e Avaya S8400 Media Server February 2006 71 Figure 8: SIPI LED display for st atic address Figure notes: 1.
Chapter 8: Installa tion verifica tion 72 Installing and Configuring the Avay a S84 00 Media Server February 2006.
Installing and Configuring th e Avaya S8400 Media Server February 2006 73 Appendix A: Media server access Use a personal computer or services laptop co mputer equipped with a network interface card (N.
Appendix A: Media server acce ss 74 Installing and Configuring the Avay a S84 00 Media Server February 2006 1. On your computer , click on the PuTTY desktop link or select St art > Programs > PuTTY > PuTTY . The system displays the PuTTY Configurat ion window , with the Session dialog box open.
Connecting to the media se rver directly Installing and Configuring th e Avaya S8400 Media Server February 2006 75 Connecting to the media server directly T o access the media server directly , use a .
Appendix A: Media server acce ss 76 Installing and Configuring the Avay a S84 00 Media Server February 2006 Figure 9: Services laptop computer connected directly to the S8400 Media Server Connecting to the media server remotely over the network Y ou can use any computer to connect to the medi a serve r through a LAN.
Connecting to the media serv er remotely over a modem Installing and Configuring th e Avaya S8400 Media Server February 2006 77 Connecting to the media serv er remotely over a modem Note: Note: Remote access over a modem is f or A v aya services support acce ss only and not for routine administration.
Appendix A: Media server acce ss 78 Installing and Configuring the Avay a S84 00 Media Server February 2006 Accessing the Maintenance W eb Interface Y ou can administer the media server through the Maintenance W eb Interface. Access the Maintenance We b Interface when connected: ● over the customer ’s netwo rk, using MS Internet Explorer 5.
Logins for Avaya technicia ns and Business Partners Installing and Configuring th e Avaya S8400 Media Server February 2006 79 T erminal Emulation : T o use a command line interface in a terminal emulation window , open your terminal emulation application.
Appendix A: Media server acce ss 80 Installing and Configuring the Avay a S84 00 Media Server February 2006 Configuring the network for Windows 2000/XP ! Import ant: Important: Write down the original settings in ca se you need to change them back. T o configure the network for Win dows 2000/XP: 1.
Setting browser options for Internet Explorer 6.0. Installing and Configuring th e Avaya S8400 Media Server February 2006 81 Setting browser options for Internet Explorer 6.0. A connection session to a media server tends to time o ut when connected through a proxy server .
Appendix A: Media server acce ss 82 Installing and Configuring the Avay a S84 00 Media Server February 2006.
Installing and Configuring th e Avaya S8400 Media Server February 2006 83 Appendix B: Inst allation troubleshooting This section provides some simple strategies fo r troubleshooting an installation of a media server .
Appendix B: Installation trouble shooting 84 Installing and Configuring the Avay a S84 00 Media Server February 2006 T roubleshooting configuring the media server hardware T roubleshooting for media server hardware configuration Problem Possible solution Cannot log into UPS subagent ● Make sure the SNMP Subagent is inst alled in the UPS.
Troubleshooting config uring the media server hardware Installing and Configuring th e Avaya S8400 Media Server February 2006 85 LED display on SIPI is flashing ● SIPI LED has not had an IP address .
Appendix B: Installation trouble shooting 86 Installing and Configuring the Avay a S84 00 Media Server February 2006 T roubleshooting the inst allation of license files and A vaya authentication files.
Installing and Configuring th e Avaya S8400 Media Server February 2006 87 Index Index A access media server directly . . . . . . . . . . . . . . . . . . . . . 75 remotely over modem . . . . . . . . . . . . . . 77 remotely over network . . . . . . . . .
88 Installing and Configuring the Avay a S84 00 Media Server February 2006 Index media gatew a ys, ad ding . . . . . . . . . . . . . . 44 media serv er accessing . . . . . . . . . . . . . . . . . . . 30 configuring . . . . . . . . . . . . . . . . . . 35 , 43 powering up .
Een belangrijk punt na aankoop van elk apparaat Avaya S8400 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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In een situatie waarin je al een beziter van Avaya S8400 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Avaya S8400 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Avaya S8400 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
