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User Guide For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA T el: +1 256 430 4000 Fax: +1 256 430 4031 590-6 75-50 1A Avocent International Ltd.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursu- ant to Part 15 of the FCC Rules.
MergePoint™ 5224/5240 Service Processor Manager User Guide Avocent, the Avocent logo, The Power of Be ing There, Cyclades, DSView and MergePoint are trademar ks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
Instructions This symbol is intended to aler t the user to the presence of important operating and maintenance (servicing) instruc tions in the lite rature accompanying the appliance.
iii Table of Contents List of Figures ................ ................ ............. ................ ................ ................ ............. ...... vii List of Tables ............... ................ ............. ................ ..........
iv MergePoint 5224/5240 Serv ice Processor Manager User Guide Chapter 2: Accessin g the MergePoint 5224/5 240 Appliance and Target Devices ... 21 Accessing the MergePoint 5224/524 0 SP Manager’s Co nsole ............. ...................... ........
Table of Contents v Appendix A: MindTerm Applet Reference ...................... .............. .......................... ......................... 59 Appendix B: Technical Support ....... ....................... .............. ......................
vi MergePoint 5224/5240 Serv ice Processor Manager User Guide.
vii List of Figures Figure 1.1: Secure Path to a Connected SP ...................... .............. .......................... ........................ 3 Figure 1.2: Example Graph for Readings From a Fan Sensor ........................... ............
viii MergePoint 5224/5240 Se rvice Processor Manager User Guide.
ix List of Tables Table 1.1: Supported Target Device Typ es and Manage m ent Options ............... ........... ............ ....... 5 Table 1.2: SP Console Power Management Options ..... ......... ...................... .............. ..............
x MergePoint 5224/5240 Service Processor Manager User Guide.
1 CHAPTER 1 Introduction All users and admi nistrators need the introducto ry information in the sections listed below for understanding how to use the MergePoi nt service processor (SP) manager: • .
2 MergePoint 5224/5240 Service Processor Manager User Guide Supported T arget Devices A target device managed by the MergePoint 522 4/5 240 SP manager can be one of the following: • An SP on a server . SPs are out - of - band management controll ers that ma ny vend ors include in their servers.
Chapter 1: Introduction 3 Figure 1.1 is a conceptual illustration of a secu re path between a remote user and an SP through the MergePoint 5224/5240 SP m anager. A remote user is shown, but users m ay also be locally located, on the same LAN. In Figu re 1.
4 MergePoint 5224/5240 Service Processor Manager User Guide We b Manager The Web Manager may be used when the MergePoint 5224/5240 SP manager is managed as a standalone. If the MergePoint 5224/5240 SP manager is manag ed through DSView 3 management software, access to the Web Ma nager is usually disabled.
Chapter 1: Introduction 5 Only one administrative user can be con nected to the MergePoint 5224/524 0 SP manager at a time. Regular users may be authorized for access to mana gement features availa ble on the connected SPs or other types of target devices.
6 MergePoint 5224/5240 Service Processor Manager User Guide Device console (SoL) management option Table 1.3 shows the device console management (SoL) optio n names and com mand names used when you ar.
Chapter 1: Introduction 7 Access to native featur es on a t arget device Both Native IP and DirectCommand management op tions provide native access to target devices and enable an authorized user to c.
8 MergePoint 5224/5240 Service Processor Manager User Guide Native IP requirement s Native IP access requires a pre - existing secu re tunnel between the user’s workstation and the MergePoint 5224/5240 SP manager.
Chapter 1: Introduction 9 Power management options Table 1.6 shows the power management opt ion names and command names used when you are logged into the W eb Manager, when you have selected a target device from t he spshell menu on the MergePoint 5224/5240 SP manager console and when you are enterin g the ssh comm and on a remote workstation.
10 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Reset commands Table 1.8 shows the reset options available when you are logged into the Web Manager, w hen you have selected a target device from the spshell menu on the MergePoint 5224/52 40 SP man ager console and when you are entering the ssh co mmand on a remote workstation.
Chapter 1: Introduction 11 Figure 1.2 : Example Graph for R eadings F rom a Fan Sensor Table 1.9 shows graph features that can be modifi ed. An error message app ears if you enter a value that is greater than or lower than the supported range of values.
12 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Table 1.10 shows the sensor management options available when yo u are logged into the Web Manager, when you have selected a target device from the spshell menu on the MergePoint 52 24/ 5240 SP manager console and when you are enteri ng the ssh command on a remote workstation.
Chapter 1: Introduction 13 The sensor management options are only available fo r managed servers with SPs. Authentication Anyone accessing the MergePoint 5 224/5240 SP manager mu st log in by entering a username and password. Controlling access by requiring users to enter names and passwords is called authentication.
14 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Security Profiles’ Effect s on Users’ Actions When the MergePoint 5224/5240 SP mana ger is bein g manag ed without DSView 3 managemen t software, the administrator needs to select a securi ty pr ofile based on the secu rity requ irements of the organization.
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16 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide When a user connects to any console using th e Web Manager, a window running a MindTerm applet appears with an encrypte d SSH connection between the user’s work station and the conso le.
Chapter 1: Introduction 17 NOTE: An administrator may modify the menu options and commands shown in T able 1.12 so that you may be presented with a different menu of choices. SP Shell (sp shell) When you select Access devices from the login me nu shown in Table 1.
18 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide ssh command line format The general format of the ssh command line is shown in the following exam ple. % ssh - t username :[ devicename] @ S Pmanager_IPaddress_or_DNS_name [ command ] where: The - t option is required to launch an interactive session.
Chapter 1: Introduction 19 % ssh - t root:@192.168.44.111 rmenush Dial - in Access Authorized users can dial into the MergePoint 5224/5240 SP manager th rou gh either of the following types of option .
20 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Information Users Need Users need to obtain the following information from the Merg ePo int 5224/5240 SP manager administrator: • The user ’ s name and password.
21 CHAPTER 2 Accessing the MergePoint 5224/ 5240 Appliance and T arget Devices The following topics describe how to acces s the MergePoint 5224/5240 SP manager and target devices: • Accessing the Me.
22 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide T o access the MergePoint 52 24/5240 SP manager console: 1. If you are using a terminal or terminal emulat ion program installed on a wor.
Chapter 2: Accessing the Me rgePoint 5224/5240 Appliance and Target Devices 23 Figure 2.1: Device Access Menu After a target device is selected, pressing the Enter or Return key brings up the list of actions the user is authorized to perf orm on the target device.
24 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Accessing the Consol e of a T arget Device Chapter 3 tells how to access an SP or device console through the Web Manager.
Chapter 2: Accessing the Me rgePoint 5224/5240 Appliance and Target Devices 25 3. If you have connected to the MergePoint 5224/5240 SP manager console as an administrative or root user , type /usr/bin/sp shell on the command line. 4. Select the name of the target device to access.
26 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide T o use OpenSSH on a Linux workst ation to create an SSH tunnel: 1. If the workstation is running SSH v2, enter the following com man d line. $ ssh - l username - f - N - L 8080 :10.10.1.181:443 SPmanager_IPaddress_or_DNS_name 2.
Chapter 2: Accessing the Me rgePoint 5224/5240 Appliance and Target Devices 27 Creating a VPN T unnel The authorized user creates a VPN tunnel using eit her IPSec or PPTP.
28 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide An authorized user can enable native IP access in one of the following two ways: • If the authorized user is connected to the MergePoint 5224/5240 SP m anager’ s console, the user can select the Enable native IP option that appears in the spshell menu for the selected SP .
Chapter 2: Accessing the Me rgePoint 5224/5240 Appliance and Target Devices 29 ... If the user needs to communicate wi th target devices on tw o separate private subnets, the user must create a route to each private s ubnet or to each target device. For example, to communicate with all target de vices on a private subnet whose IP address is 192.
30 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Creating IPSec VPN connections For an IPSec VPN connection, the following authentication inform ation is required: • Username and password • Connection keys or certificates The ESP and AH authentication protocols (also ca lled encapsulation methods) are supported.
Chapter 2: Accessing the Me rgePoint 5224/5240 Appliance and Target Devices 31 T o enable native IP access t hroug h an IPSec VPN tunnel: NOTE: The MergePoint 5224/5240 SP manager’s administrator mu.
32 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide 2. Set up one of the following types of static routes to enable VPN con necti ons: • A network route to the private subnet where the target device resides via the PP T P - assigned address for the MergePoint 5224/5240 SP manager.
Chapter 2: Accessing the Me rgePoint 5224/5240 Appliance and Target Devices 33 T o access a native mana gement applicatio n (from an SP): If the management application resides on an SP a nd is an exec.
34 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Each OTP user needs a local user account on th e MergePoint 5224/5240 SP manager, must be registered with the OTP system and must be able to obtain th e OTP username, OTP secret pass phrase and OTP passwords needed for logins.
35 CHAPTER 3 W eb Manager for All Users The following sections describe how all types of users (authorized and admini st rative) can use the Web Manager to access the MergeP oint 5224/5240 appl iance,.
36 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Prerequisites for Us ing the W eb Manager This section describes the required browsers, preparation and browser pl ug - ins needed for different types of access.The p rerequisites described in t his section must be complete before anyone can access the Web Manager.
Chapter 3: Web Manager for All Users 37 The Java applets rely on the Java plug - in being installed on the wo rkst ation and registered with the browser being used. Installing the Java 2 Runtime Envi ronment (J2RE) Standard Edi tion software automatically installs the needed Java plug - in.
38 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Figure 3.1: Web Manager Login Scre en See Power Management Op tion s on page 19 for more about how to use the Web Manager and Prerequisites for Using the Web Manager on page 36 for the required browsers, preparation and browser plug - ins needed for different types of access.
Chapter 3: Web Manager for All Users 39 Features of Regular Users’ Windows Figure 3.2 shows features of the Web Manage r that appear when regular users log in.
40 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide • Links to the management features the user is allowed to access on that target device • The name (alias) assigned to the tar get dev.
Chapter 3: Web Manager for All Users 41 Accessing a T arget Device’ s Console Clicking the Device Console link on the Target devices screen launches a terminal window running a Java applet and creates a console connection with the target device. Figur e 3.
42 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide T o manage a server’s power thr ough its SP (W eb Manager): 1. Log into the W eb Manager . 2. Select the Power link from the Action pull - down me nu associated with the target device for which you want to manage power .
Chapter 3: Web Manager for All Users 43 Users can bring up multiple instances of th e sens or plotter page and view different sensors in different graphs at the same tim e. The graph displays a new read ing at a specified interval. The default, which is u ser - configurable, is five seconds.
44 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide V iewing and Clearing Event Logs Clicking the Event Log button on the Target devices screen displays the system even t log (SEL) menu from the server where the SP resides. Event messages are sent by the SP whe n system management events are detected.
Chapter 3: Web Manager for All Users 45 Accessing Native Featur es on a T arget Device As mentioned in Access to native features on a target device on page 7, the Native IP and DirectCommand privilege authori zes users for both Native IP an d DirectCommand actions.
46 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Managing Nat ive IP Tasks for creating secure tunnels and obtaining native IP access on page 8 describe s tasks for creating the secure t.
Chapter 3: Web Manager for All Users 47 3. If the VPN connection is made using PP TP , discov er and use the IP address that is assigned on your workstation to the PP TP interface. a. If your workstation has a Windows operati ng system , enter the ipconfig command on the workstation’s command line.
48 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Figure 3.9: Direct Command: C onnected and Go to DirectComman d Interface DirectCommand connectio n link Users can see information about and manage all currently active DirectCommand connections by clicking the DirectCommand Connected link , which brings up the dialog shown in Figure 3.
Chapter 3: Web Manager for All Users 49 Go to DirectCommand Interface link After all DirectCommand connections are terminated, the following occur: • The DirectCommand Connect ed lin k changes to Direct Command: Idle.
50 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide PPP adapter MergePoint5224/5240_PPTP _VPN ... IP Address. . . . . . . . . . : 172.0.0.0.100 ... The user then enters the PPTP IP address in a browser to bring up the Web Manager and enabl e native IP access.
Chapter 3: Web Manager for All Users 51 NOTE: The IP address is the one assigned to the public interface of the MergePoint 5224/5240 appliance. 12. Click the Next button.
52 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Figure 3.12: User Menu When Conne cted to the Console For information about what the administrative us er can do on t he MergePoint 5224/52 40 appliance console, see the MergePoint 5224/5240 Se rvice Processor Manager Installer and Administrato r Gui de.
Chapter 3: Web Manager for All Users 53 Figure 3.13: AUX Port Not Configured Error Message Clicking the IP DU option on the Access menu when the AUX port has been configured for IPDU power management brings up th e Outlet s Manager, the View IPDUs Info and the Softwa re Upgrade tabs, as shown in Figure 3.
54 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Figure 3.15: IPDU Access Failed Mess age f rom Outlets Manager If a regular user clicks the Outlets Manager tab under the Access - IPDU menu option, the screen displays a list of all the outlets the user is auth orized to manage.
Chapter 3: Web Manager for All Users 55 The name that appears on the screen is either th e defaul t s1 , which is the port number of the AUX port or an administrator-defined name. A yellow bulb indicates that the outle t’s power is on. A gray bulb indicates that the outlet’s power is off.
56 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Viewing IPDU information When a regular user or adminis t rative user selects Access - IPDU - View IPD U Info , the View IPDU Info screen appears. Figure 3.18: View IPDU Info Screen The following table shows the in formation displayed on the View IPDU Info screen for each IPDU.
Chapter 3: Web Manager for All Users 57 T o view IPDUs information: 1. Log into the W eb Manager . 2. Click the IPDU option in the left menu. The IPDU screen displays. 3. Click the Vi e w I P D U I n f o tab. 4. If desired, clear the Maxi mum Detected value displayed for current by clicking the Clear max detected curr ent button.
58 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Configuring Y our Password Clicking the Password option o n the Web Manager le ft menu brings up th e Changing password for user <username> screen, as shown in Figure 3.20. Figure 3.
59 Appendices Appendix A: MindT erm Applet Reference MindTerm is an SSH client that includes an integrated xterm/vt100 terminal emulator and that runs as a Java applet within a brow ser window.
60 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Figure A.1: Root Log int o Min dT erm Ru nning an SSH Console Session MindT erm terminal menu options As is shown in first line of the screen output shown in Figure A.
Appendices 61 Figure A.2: T e rminal Menu T able A.1: Co nsole Session T erminal Menu Options 1st - level Option 2nd - level Option Description File Save Settings (Ctrl+Shift+s) Saves current settings to a user - selected file.
62 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide File (continued) Exit (Ctrl+Shift+x) Closes the window without logging o ut. Closing windows without logging out aborts the SSH connection. Enter the exit command in the terminal before using this option.
Appendices 63 Settings (continu ed) Connection (continued) Security •P r o t o c o l • Host key type • Cipher •M a c • Compression Features • X1 1 forw ard • Local display • Send keep - alive • Interval T erminal (Ctrl+Shift+t) Disp lays a dialog box for setting terminal characteristics.
64 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Using hotkeys during console sessions MindTerm hotkeys have two components: an es cape sequence a nd a command key. The escape sequence for all the console session hotkeys is Ctrl + e + c (shown as ^Ec ).
Appendices 65 the applet displays hotkey combinati ons that you can use to get help ( ^Ec? ) or disconnect ( ^Ec. ). The following table shows all the available hotkey s, which are entered after the escape sequence.
66 Merg ePoint 5224/5240 Se rvice Processor Manager User Guide Appendix B: T echnical Support Our Technical Support staff is ready to assist yo u wit h any instal lation or operating issues you encounter with your Avocent produ ct. If an issue should develo p, follow the steps belo w for the fastest possible service.
67 Index A AC devices 19 Add and route IPSec VPN option 28 admin user capabilities 4 administrative users accessing the SP manager 4 creating 4 defined 4 administrato rs 16 , 37 AH authentication prot.
68 MergePoint 5224/5240 Serv ice Processor Manager User Guide commands cycli 4 ifconfig 28 , 31 , 47 ipconfig 28 , 31 , 47 ssh 15 ssh management com mands clearsel 18 devconsole 18 native_ip_off 18 na.
Index 69 G GSM PCMCIA card 19 H host route 28 HP iLO 7 HTTP availability as an access method 20 port number to access 25 security profiles’ control of availability 14 using for Web Manager access 37.
70 MergePoint 5224/5240 Serv ice Processor Manager User Guide MergePoint 5224/ 5240 SP manager command line access 15 console, access by ad ministrative users 4 options for accessing 15 MindTerm apple.
Index 71 PPTP assigned MergePoint 5224/5240 SP manag er IP address 29 password 29 service 14 VPN connections 27 disabling when don e 20 routing requirement s 28 prerequisites for creating a VPN tunnel.
72 MergePoint 5224/5240 Serv ice Processor Manager User Guide spshell list of devices 16 – 17 submenu management co mmands 17 device console management command 6 native IP management commands 8 powe.
Index 73 VPN tunnel accessing native SP/dev ice features through 32 creating with IPsec 30 requirement for native IP access to a device 8 W Web Manager introduction 4 accessing the MergePoint 5224/524.
74 MergePoint 5224/5240 Serv ice Processor Manager User Guide.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursu- ant to Part 15 of the FCC Rules.
User Guide For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA T el: +1 256 430 4000 Fax: +1 256 430 4031 590-6 75-50 1A Avocent International Ltd.
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