Gebruiksaanwijzing /service van het product NAC-SV10I van de fabrikant Sony
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NAC-SV10i Network Audio Component/Server Operat ing Inst ruct ions Getting start ed Enjoying a udio c onten t Enjoying S ony M ultipl e- Room Produc ts Additional informati on Troublesh ooting Precaut.
2 GB To reduce the risk o f fire or electric shock, do n ot expose this apparatus to rain or moisture. To reduce the risk of fire, do not cover the v entilatio n opening o f the apparatus with newspapers, tablecloths, curtains, etc. Do not place the naked flame sources such as lighted candles on the apparatus.
3 GB received, including interference that may cause undesired operation. This equip ment mus t not b e co- located or operated in conjunction with any other antenna or transm itter.
4 GB Before operating this product About copyr ight prote c tion Music data ca nnot be used withou t the permissi on of the copy right hold er except when used solely for pe rsona l enj oyme nt. About the illustrations u sed in this manual Illustrations an d scree ns used in this manu al may vary from th e actual s creen s.
5 GB Table of Contents Before op erating this pro duct ............... ....................... ............................ . 4 Features of this unit ............ ............................ ....................... .................. 8 Enjoying various m usic .
6 GB Enjoying audio content Listening to an iPod or iPhone ...................... ................. ...................... ... 32 Selecting the operation mode ........... ........... ................. ....................33 Listening to audio con tent store d on a server .
7 GB Troubleshootin g Troubles hooting ................. ....................... ........... ................. ................ 61 Messa ges ............. ...................... ........... ................. ...................... 65 Precautions/Specifications Precautions .
8 GB Features of this unit Enjoying various music You can enjoy l istening to music from sound sourc es with large amounts of music content. You can listen to your iPod or iPh one (page 32), play audio content store d on a server (such as yo ur comput er) (pag e 35), and pl ay aud io conten t stream ed by music services via the Inter net (page 41).
9 GB Getting st arted Getting started Checking the supplied accessories ❏ Remote control (1) ❏ R6 (size AA) batteries (2) ❏ AC power adapto r (1) ❏ Dock Ad apt ers for iP hon e m odel s (1 set) The ad apter num ber is show n on the bot tom of Dock Adapter.
10 GB Guide to parts and controls Remote co ntrol A SLEEP an d TIM ER butto ns • SLEEP but ton (page 56) Use to se t or co n firm th e sleep t imer setting. • TIMER butto n (page 57) Use to se t the timer. B Numeric* 1 /text buttons Use to s elect a trac k durin g play back or to enter text (pag es 18, 26, 42, 54) .
11 GB Getting st arted H . / > , m / M bu ttons • . and > bu ttons (page 33) Use to find the beg innin g of the curre nt, the previous, or the next trac k. Press and hold the bu tton to fin d a point in a track whe n the iPod & iPhone function is sele cted.
12 GB Main un it A ?/1 (power) button and the on/stan dby indicator • ?/1 (powe r) button (page 16) Use to turn the power o n or off. • O n/standby indic ator (pa ge 16) The co lor indicat es the power stat us of the unit . – Green: The unit is turned on.
13 GB Getting st arted Display window A Functi on indicators Ligh t up when a function is sele cted ( pages 17, 32). B Tex t inform ation Displays v arious info rmat ion such as track names, album names, art ist names, cloc k , progress bar, etc. The follo wing symbol s appear on t he display .
14 GB Preparing the unit and the remote control Connect ing an amplifi er and th e AC power adapt or You can list en to the pl ayback sound of the unit from an externa l comp onent, such a s an ampl ifier, stere o syste m, etc., connected to th e AUDIO OU T jack s on the uni t.
15 GB Getting st arted 1 Connect the unit to an amplifier. Use a n audio con nect ing cor d to conn ect th e unit to an ampl ifier. Make sure to match the colo r-c oded pins to th e app ropr iate jac ks: th e whit e plug to th e white (L) jack an d the red plug to the red (R) jack .
16 GB Basic operations This secti on explai ns the ba sic operat ions of th e unit. Turning on this unit 1 Connect the AC power adaptor to a wall outlet. When you c onnec t th e AC p owe r ada ptor t o a wall outlet , the unit tur ns on once and t he on/ standby indicat or lights up in gre en.
17 GB Getting st arted Setting the netw ork standby mode While th e “Netwo rk Stan dby” mode is set t o “On,” the un it can al way s be conne cted an d con troll ed over the netwo rk. 1 Press SETTINGS to enter the settings menu. 2 Press M / m to s elect “Network Standby” and press ENTER.
18 GB Enterin g text Entering t ext may be req uired duri ng some setu p operation s such as networ k setti ngs. You c an ent er text usin g the remo te contr ol. A Numeric/text butto ns Press the but ton with the de sired letter (A BC, DEF, etc.). Press repea tedly un til th e des ired letter appears.
19 GB Getting st arted To select the uppercase or lowercas e letter s Press a/ A to switch be tween lower case (“abc” ) and upperca se (“ABC ”) letters. To enter punctuation marks (e.g., !, ?, etc.) or symbols (e.g., #, %, etc.) Press 1 or 0 of the nume ric/text button repeat edly while the type of charac ters is set to “abc” or “ABC.
20 GB Performing initial setup operations Whe n the unit i s turn ed on for the fir st ti me a fte r you purc hase it, initi al setup operati ons are requ ire d.
21 GB Getting st arted 5 When the “Date&Time” display appears, select “Auto” or “ Manual.” For de tai ls on th e c lock s ett ing s, re fer to the respective page (as f ollows) t o set t he cl ock. • When y ou se lec t “Aut o”: Go to step 5 of “Se tting th e clock th rough an I ntern et c onnec tion ” (pag e 22).
22 GB Setting the clock The t ime on the cl ock must be set corr e ctly for th e proper ope ration o f funct ions. Th e clock can b e set either autom atica lly by conne cting th e unit to the Inte rnet, or manua lly using the remote control.
23 GB Getting st arted A list of available time zones The fol lowing it ems appear in step 5. Select the city w here the unit i s being used. GMT+13 Nukualofa GMT+12 Auckla nd GMT+11 Noumea GMT+10 Syd.
24 GB Network connections Connecting the unit to your home network (network settings) This sect ion expla ins how to c onnect th e unit to you r home net work. You can con nect the uni t to the network eith er thro ugh a w ireless or a w ired L AN. C heck your connec tion m etho d using the char t belo w.
25 GB Network co nnections Checkin g the wirele ss LAN envi ronment o f your home netw ork Read th e followin g first You must have the following e nvironme nt to use the Home Ne twork, Music Servi ces, an d PARTY STREAMI NG f unction s. Confi rm your environ ment in adva nce.
26 GB 2 When “Playback and network functions cannot be used during the setup. Press ENTER to continue.” appears, press ENTER. When “ ” is displayed, the message is continued t o the ne xt page. Pr ess m to see t he entire text string. 3 Select “Connection Method.
27 GB Network co nnections 2 When “Pla yback and netw ork functio ns cannot be used during the setup. Press ENTER to cont inue.” appears , press ENTER. When “ ” is di splayed, the mes sage is continu ed to th e next pa ge. Press m to s ee th e entire t ext string .
28 GB 6 When the mes sage that tells you to press the WPS button on the a c cess point ap pears, press the WPS b utton on the a ccess point fo r a few secon ds, within two minutes. When t he w ireless LAN route r/access point has b een registe red with th e unit, “A cces s point regi stration is com plete .
29 GB Network co nnections Setting up a wired networ k Read th e followin g first You need th e follow ing envi ronmen t to use the Home Network, Music Services, and PARTY STREAMI NG f unction s. Confi rm your environ ment in adva nce. ❏ A wired LAN home network environment must be available.
30 GB 5 Select “Wired LAN.” The un it automati cally st arts settin g up th e networ k conne ction. 6 When “Save settings and check connection. Press ENTER to continue.” appears, press ENTER. It may take a while for the unit to complete the network set tings.
31 GB Network co nnections 8 Enter the v alues for the “Secon dary DNS” sett ing, and then pres s ENTER. 9 When “Sav e settings and check connec tion. Press ENTER to continu e.” appears, pres s ENTER. When the ne twork settings ha ve been comp leted, “Com plete.
32 GB Enjoying audio content Listening to an iPod or iPhone You ca n opera te your i Pod/i Phone w ith the remote control and l isten t o au dio con tent st ored on your iPod/iPho ne. See “C ompati ble iPod/ iPhone models” (page 70) f or iPod/ iPhone mo dels that ca n be c on nect ed t o this uni t.
33 GB Enjoying aud io content Tip If “Network Standby” is set to “On,” the track that was playing when the unit wa s last turned of f will start play ing again when the uni t is tur ned on again (only if t he iPod/ iPhone was not removed from the iPod/iPhone dock of the unit).
34 GB • Remote UI mode - off (factory setting): You can use the butt ons and con trols on y our iPod /iPhone t o oper ate it. You ca n also use some buttons on th e unit and th e remote control, but the iPo d/i Pho ne con ten t lists are n ot displaye d on the unit .
35 GB Enjoying aud io content Listening to audio content stored on a server This uni t can play audi o content t hat is st ored on a server dev ice (such as a comp uter) that supports the DLNA (Digit a l Livin g Network All iance) standards.
36 GB 1 Go to [ Start] - [Con trol Panel] . 2 Select [ View network s tatus an d tasks ] under [Network a nd Internet]. The [Ne twork an d Sharing Ce nter] window appears . Tip If the desired item does not appear in the computer display, try to change the di splay type used by the Control Panel.
37 GB Enjoying aud io content 11 Select [OK] to close the wind ow. 12 Conn ect the unit to th e ser ver . After you finish se tting up Window s Media Play er 12 , refr esh the server list of the un it and selec t this server fr om the s erver lis t. For detai ls on se lecting a s erver, se e “To refr esh the ser ver lis t” (p age 40) .
38 GB 9 If a che ck is not adde d next to [Share my med ia] in the [Media Sharing] window that is d isplaye d in step 3, add a check m ark to [Shar e my me dia], then selec t [OK]. A list of conne ctable devices is displ ayed. 10 Select [Setti ngs...] that appe ars beside [Share my media to :].
39 GB Enjoying aud io content • Press and hold M / m so th at the curr entl y selecte d item number and the tota l number of items in a li st appear on the display an d you ca n scro ll the l ist rap idly. • Pres s BACK to go to th e next high er direct ory.
40 GB The term “parent folder” us ed in this section means a folder one level higher in the structure tree than the folder that contains the currently selected item. * 3 You can view this information both when the unit is stopped and when it is playing a track, unless a list of items is displayed.
41 GB Enjoying aud io content Listening to music services You can lis ten to mu sic serv ices of fere d on the Inte rne t wi th this un it (M usi c Ser vice s fu ncti on) . To use this func tion, the unit ha s to be connect ed to the netwo rk and th e netwo rk has to be con nected to th e Inter net.
42 GB To refr esh the s ervice list If the unit can not find the m usic services, refresh the servi ce list. 1 Press SETT INGS to enter the setting s menu and se lect “Music Service s Settings.” 2 When “Playbac k and network functio ns cannot be us ed during the setup.
43 GB Enjoying aud io content To check the registration code You ma y be require d to en ter the registrat ion code of the unit w hen you enj oy a new musi c service. 1 Press SETTINGS to enter the setting s menu and sel ect “Musi c Services Se ttings.
44 GB Listening to audio content from an external component (Audio In) You c an l isten to the play back sou nd fro m a n exte rnal com pon ent (suc h as a p ortab le musi c player, etc.
45 GB Enjoying aud io content Changing the play mode You can liste n to tracks in ran dom order (shu ffle play) or on e track re peated ly (repeat play). Pl ay mode can be cha nged with the i Pod & iPh one functi on and the H ome Net work func tion only.
46 GB Searching for an item using a keyword When a list of an item (such a s an artist list, a track list, etc.) is di splayed, you can enter a keyword to search for t he desired item. This fu nction can be used for the i Pod & iPho ne function* , the Hom e Network func tion, and th e Music Servic es func tion.
47 GB Enjoying Sony Multiple-Room Products Enjoying Sony M ultiple-Room Product s Using the PARTY STREAMING function You can play back audio co ntent that is bei ng played back on thi s unit or on an othe r device th at has a PARTY ST REAMIN G functi on at the same time, via yo ur home networ k.
48 GB Joining a PARTY The un it can jo in a PARTY whi ch has been s tarted by anot her de vice so that you can e njoy t he sam e audio con tent as that bei ng play ed in a diffe rent room. When another device (PARTY host) is having a PARTY, press PA RTY.
49 GB Enjoying Sony Multiple-Room Products Connecting th e unit with other DLNA- compliant devices This uni t complies wi th the DLNA standard. You can enjoy listening to music in various ways by connec ting the unit to other DLN A-co mplia nt devices ove r your hom e network .
50 GB This secti on ex plains h ow to en joy music w ith DLNA-c ompliant devices on your hom e netw ork, using some exam ples. Note The unit is set to allow all devices access to the unit automatically as the factory setting. You can select and register devices which can or cannot access this unit.
51 GB Enjoying Sony Multiple-Room Products Playin g audio conten t streamed from a server (such as a comp uter) using a co ntroller You can use a DLNA contr oller to stream audi o conten t sto red o n a serv er (such as a co mput er) to the un it. • Check th at all de vices are connect ed to your home ne twork an d set up cor rect ly.
52 GB Additional information Setting up the functions related to network operations Setting up access permission When a ne w devic e is added on the network and accesses t he u nit, you can select whethe r th e unit adds the devic e to the list of perm itted devic es automati cally or man ually.
53 GB Additio nal info rmation As “Access Permissi on Settings” is se t to “Auto” (factor y setting) (page 52) , the unit adds new device s that have accessed the uni t to t he “Per mitted D evic es” list a utoma tically. You can view each l ist and edit it.
54 GB 3 Sele ct “ SMAR T SE LE CT.” 4 Select “On” ( ) or “Off.” ( : F actory sett ing) Setting the PART Y STREAMING function You ca n set the uni t to use the PAR TY STREAMIN G fu nction. 1 Press SETTINGS to enter the settings menu and select “Optional Network Settings.
55 GB Additio nal info rmation Turning the operating sound on or off The ope rating soun d for the op eration buttons on the mai n unit is set to “On” as th e factory se tting . You can tur n this sound on or off . 1 Press SETTINGS to enter the settings menu and select “Touch Key Settings” - “Beep Settings.
56 GB Using the timer Using t he Slee p Timer You can set th e Sleep Timer so that the unit enters standby m ode autom atica lly after a ce rtain pe riod of time (Sleep T imer function ). This func tion operates even i f the c lock i s not set. 1 Set the source selector on the amplifier to the setting for this unit.
57 GB Additio nal info rmation Using t he Play Timer You can se t the Play T imer to start playing an iPod/i Phone or a music serv ice at a specif ied ti me (Play Timer fun ction). Mak e sure you have set the cloc k. 1 Set the source selector on the amplifier to the setting for this unit.
58 GB Viewing the information of the unit You can vi ew the inf ormation of the uni t. 1 Press SETTINGS to enter the settings menu and selec t “ Device Details.
59 GB Additio nal info rmation Managing the system Updating the syste m applic ation By downloa ding the latest ver sion of the system applica tion, you c an take adva ntage of th e newe st functions. The uni t accesses the Sony serve r to update the system.
60 GB To go back to the previous display Press BACK before the unit star ts the system update. You cannot go back to the previous di splay after the updat e starts. Formatting the system This fun ctio n form ats the u nit an d res tore s it to the condit ion it was at the time of purch ase.
61 GB Troubl eshoot ing Troubleshooting Troubleshooting If a pr oble m oc curs whi le ope rat ing th e uni t, follow the st eps describ ed below befor e consulting your near est Sony deal er. If an err or message appear s, it is recom mended tha t you m ake a note o f its content s for refer ence.
62 GB , The on/standby indicator may not turn off immediately after you unpl ug the AC power adaptor. This is n ot a malfunction. T he indic ator wil l turn off after 30 seconds. , If the “Network S tandby” mode is set to “On,” the clock is displayed when the unit is turned off.
63 GB Troubl eshoot ing iPod & i Phone function and set “Remot e UI Mode” to “On” (page 33). , Make sure the iPod /iPhone is conne cted securely. , You can use the unit as a battery charger for an iPod/ iPhone when th e unit is on or w hen “Network Standby” set to “On” (page 34).
64 GB , Depending on the WMA f ile format, you may no t be able to p lay so me trac ks. , The track information may have been changed on the server. Rese l ect the server in the server list (page 38).
65 GB Troubl eshoot ing , The bandwidth of your wireless LAN may be too low. Move the unit and the wireles s LAN router/ access point closer to each other , without any obstacles between them. , The elapsed time may not be dis played dep ending on the content.
66 GB Network se ttings Input E rror The string of le tters and number s you have en tered is no t corr ect . Not foun d. The unit cannot find th e access poi nt. The same addres s is a lread y set. You ente red the same str i ng of numbers bo th for the primary DNS serve r add ress and t he sec ondar y DNS server address.
67 GB Troubl eshoot ing System update Cannot download. The uni t failed do wnlo ading th e updat e data w hile perf orm in g the s yste m u pda te. Ent er t he s ett ing s menu an d updat e the sy stem again (pa ge 59). Cannot update. The u nit cann ot up date the system applica tion.
68 GB Precautions/Specifications Precautions On safety • Completely disconnect the power cord (mains lead) from the wall socket (mains) if it is not going t o be used for an extended peri od of time. When unp lugging the unit, always grip the plug. Never pull the cord itself.
69 GB Preca utions/Spe cificat ions Specifications Wireless LAN sect ion Com pa tib le sta nda rd s: IEEE 802. 11 b/g (WEP 64 bi t, WEP 128 bit , WPA/WPA2-PSK (AE S), WPA/WPA2-PSK (TKIP)) Radio freq uency : 2.4 GHz Inputs/Outputs AUDIO IN ja ck: Ster eo mini jack Voltage: 1.
70 GB Compatible iPod/iPhone models You can us e the f oll owin g iPo d/i Pho ne mod el s on th is un it. U pda te you r iPo d/i Phon e wi th th e lat est software befor e using it.
71 GB Preca utions/Spe cificat ions “Ma de for iPod ,” and “Ma de for iP hone ” mean t hat an elect ronic acce ssory has been desi gned to connec t specifica lly to iPod or iPhone, re spectivel y, and has been c ertified by th e develo per to meet A pple perform ance st anda rds.
72 GB The menu tree for the settings menu You can set t he various setting s using the sett ings m enu. The followi ng me nu tree shows an o verview of the se ttings for th e settin gs menu.
73 GB Preca utions/Spe cificat ions Glossary AAC Abbreviation fo r Advanced Audio Coding. It is a standard for audi o file compression determined by the MPEG (Motion Picture Exper ts Group), an ISO ( International Organization for Standardization)/ IEC (International Electrotechnical Commission ) working group.
74 GB WEP Abbreviation for Wired Equivalent Privacy. An encryption key used in wireless LAN networks. As an I EEE standard based on RC4 algorithm cryptography, WEP is used to s ecure IEEE 802.
75 GB Preca utions/Spe cificat ions Pre caut ions/S peci ficatio ns Index A AAC 73 Access control 53 Access P ermission 52 Access point 26 Alphabe t search 46 Amplif ier 14, 16, 19, 32 Audi o forma t .
76 GB S Securit y key 73 Server 35 Audi o forma t 38 Dele te 4 0 List 40 Listenin g 38 Refresh 40 Window s 7 35 Window s Vista/XP 37 Server list Dele te 4 0 Refresh 40 Setti ngs Access permission 52 C.
77 GB END-USER LICENSE AGREEMEN T FOR SONY SOFTWARE You should carefully read the following agreement before using the SONY SOF TWARE (defined below). Us ing the SONY SOFTWARE indicates your acceptance of the agr eement. If you do not agree with it, you are n ot authorized to us e the SONY SOFTWARE.
78 GB SONY AUTHORIZED REPRESENTATIVE S HALL CREATE A WARRANTY OR IN ANY WAY INCREASE T HE SCOPE OF THIS WARRANTY. SOM E JURISDICTIONS DO NOT ALLOW T HE EXCLUSION OF IMPLIED WARRANTIES, IN WHICH C ASE THE ABOVE EXCLUSION WOULD NOT AP PLY TO YOU.
79 GB Imp ort a nt in fo rma ti on on s o ftw ar e Included with this product are software applications for which permission for use has been obtained either directly or indirectly by Sony Corporation (hereafter Sony) throu gh a thir d party. Make sure to read this importan t information regarding these software applications.
80 GB GNU GENERAL PUBLIC LICENSE Versi on 2, June 1991 Copyright (C) 19 89, 1991 Free Software Found ation, Inc. 51 Franklin St reet, Fifth Floor , Boston, MA 02110-1301, USA Everyone is permitte d to copy and distribute verbatim copies of th is license do cument, but changing it is not allowed.
81 GB you provide a warranty) and th at users may redistribute the program under the se conditio ns, and telling th e user how to view a copy of this License. (Exception: if th e Program itself is inte ractive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.
82 GB or she is willing to distribute sof tware through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the r est of this License.
83 GB License. Of course, t he commands you us e may be called something other than `show w’ and `show c’; they could even be mouse-cl icks or menu items--wha tever suits your program. You should also get your employer (if yo u work as a programmer) or your school, if any, to sign a “copyright disclaimer” for the program, if necessary.
84 GB recipients should know that what they have is not the original version, so that t he original author ’s reputation will not be affected by problem s that might be introduced by others. Finally, software patents pose a cons tant threat to the existence of any free program.
85 GB c) You must cause the whole of the work to be licensed at no charge to all thi rd parties u nder the terms of this Lice nse. d) If a facility in the modified Lib rary refers to a function or a t.
86 GB 1 and 2 above); and, if the work is an executable linked with the Library, with the comple te machine-reada ble “work that uses the Library”, as object code and/or source code, so that the user can modify the Library and then relin k to pr oduce a modified executable contain ing the modifi ed Library.
87 GB geographical di stribution l imitation excluding thos e countries, so that distri bution is permitte d only in or among countries not thus excluded. In such case, this License incorpo rates the limitation a s if written in the body of this License.
88 GB Notice regard ing ot her third- part y software This product contains the following software applications for which Sony has been licensed either directly or indirectly by third parties. 1. OpenSSL (including the library called “Original SSLeay”) 2.
89 GB SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 2. libcur l COPYRIGHT AND PERMISSION NOTI CE Copyright (c) 1996 - 2008, Daniel Stenberg, <daniel@haxx.
90 GB 1. Redistributions of s ource code must retain the above copyright notice, this lis t of conditions and the following discla imer. 2. Redistributions in binary form m ust reproduce t he above copyright not ice, this list of conditions and the following discla imer in the documentation and/or other materials provided with the distribution.
91 GB Trademar ks, etc. • This software is based in part on the work of the Independent JPEG Group. • PARTY STREAMING and the PARTY STREAMING logo are tr ademarks of Sony Corporation. • VAIO, , and VAIO M edia are registered trademarks of Sony Corporation.
©2010 Sony Corporation Printed in China 4-192-585- 12 (1).
Een belangrijk punt na aankoop van elk apparaat Sony NAC-SV10I (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Sony NAC-SV10I heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Sony NAC-SV10I vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Sony NAC-SV10I leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Sony NAC-SV10I krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Sony NAC-SV10I bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Sony NAC-SV10I kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Sony NAC-SV10I . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
