Gebruiksaanwijzing /service van het product S2000 van de fabrikant Sony
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© 2010 Sony Corporation 4-188-081- 11 (1) GB Cyber-shot Handbook DSC-S1900/S2000/S2100 Table of contents Operat ion Search MENU/Settings Search In dex.
Table of contents Operat ion Search MENU/Settings Search In dex 2 GB How to use this handbook Click on a butto n at upper ri ght to j ump to the correspondin g page. This is conv enient wh en searchin g for a f unction yo u want to view. Search for info rmation by fun ction.
Table of contents Operat ion Search MENU/Settings Search In dex 3 GB Notes on using the camera Notes on th e types of the mem ory card th at you ca n use (sol d separate ly) The following memo ry card.
Table of contents Operat ion Search MENU/Settings Search In dex 4 GB Table of contents Notes on using th e camera How to use t his handbo ok ············· ·········· ·····.
Table of contents Operat ion Search MENU/Settings Search In dex 5 GB MENU (Viewing) MENU items (V iewing) ·················· ·············· ·········· 9 Setti.
Table of contents Operat ion Search MENU/Settings Search In dex 6 GB Operation Search Leaving the settings to the camera Intelligent A uto Adjustmen t ············· ···········.
Table of contents Operat ion Search MENU/Settings Search In dex 7 GB Deleting images Delete ······· ···················· ············· ············ .
Table of contents Operat ion Search MENU/Settings Search In dex 8 GB MENU/Setti ngs Search You can sel ect the vari ous shoot ing functi ons easi ly from the MENU butt on. 1 Press the ON/OFF (Power) button to set to shooting mode. 2 Press the MENU button to display the MENU screen.
Table of contents Operat ion Search MENU/Settings Search In dex 9 GB You can select the va rious viewing functions easily from the MENU button. 1 Press the (Playback) button to swi tch to playback mode. 2 Press the MENU button to display the MENU screen.
Table of contents Operat ion Search MENU/Settings Search In dex 10 GB You can change the settings on the (Settings) screen. 1 Press the MENU button to display the MENU screen. 2 Select (Settings) with V on the control button, then pre ss z on the center of the control button to display the setup screen.
Table of contents Operat ion Search MENU/Settings Search In dex 11 GB Identifying parts A ON/OFF (Power) button B Shutter butto n C Self-timer lamp/Sm ile Shutter lamp D Microphon e E ON/OFF (Power) l.
Table of contents Operat ion Search MENU/Settings Search In dex 12 GB List of icons displayed on the screen Icons are displayed o n the screen to indicate the camer a status. You can change the screen displ ay using D ISP (Screen Di splay Set tings) o n the contro l butto n.
Table of contents Operat ion Search MENU/Settings Search In dex 13 GB B C D Display Indi cation z AE/ AF l oc k ISO4 00 ISO number 125 Shutter speed F3.
Table of contents Operat ion Search MENU/Settings Search In dex 14 GB Using the mode switch Set the mode switch to the de sired function. (Still Image) Allows you t o shoot st ill imag es (pages 2 7, 28 , 29). You can set t he desired still image shoo ting mode with MENU t [REC Mode ].
Table of contents Operat ion Search MENU/Settings Search In dex 15 GB Using the internal memory The camera has appr oximately 6 MB of internal memory. This memory is not removable. Even when there is no memo ry card in serted in the cam era, you can record imag es using this internal memory.
Table of contents Operat ion Search MENU/Settings Search In dex 16 GB Zoom You can enlarge th e image when shooting. Th e camera’s op tical zoom function can enlarge images up to 3×. 1 Press the W/T (zoom) button. Press the T button to zoom in, and the W button to zoom out.
Table of contents Operat ion Search MENU/Settings Search In dex 17 GB DISP (Screen Display Settings) 1 Press DISP (Screen Display Settings) on the control butto n. 2 Select the desire d mode with the control bu tton. • If yo u view ima ges in b right ou tside ligh t, adju st the screen brightne ss up.
Table of contents Operat ion Search MENU/Settings Search In dex 18 GB Flash 1 Press (Flash) on the control button. 2 Select the desire d mode with the control bu tton. • The flash strobes twice. The first fla sh adjusts the l ight quan tity. • Whil e chargi ng the fla sh, is displ ayed.
Table of contents Operat ion Search MENU/Settings Search In dex 19 GB Smile Shutter When the camera detects a smile, the shutter is released automatically. 1 Press (Smile) on the control button. 2 Wait detecting a smile. When the smile level exceeds th e b point on the indicator, the camera records imag es automatically.
Table of contents Operat ion Search MENU/Settings Search In dex 20 GB Self-Timer 1 Press (Self-Timer) on the control button. 2 Select the desire d mode with the control bu tton. • In Easy Mode, you can select only [10sec] or [Off] . (Off) Does not use the self-tim er.
Table of contents Operat ion Search MENU/Settings Search In dex 21 GB Viewing still images 1 Press the (Playback) button to switch to playback mode. 2 Select an i mage with the control button.
Table of contents Operat ion Search MENU/Settings Search In dex 22 GB Playback zoom Plays back the enlar ged image. 1 Press (Playback zoom) button during still image playback. The image is enlarged to twice the previou s size, at the center of t he image.
Table of contents Operat ion Search MENU/Settings Search In dex 23 GB Image Index Displays multiple images at the same time. 1 Press the (Playback) button to switch to playback mode. 2 Press the (Index) button to display the image index screen. Press the b utton again to dis play an i ndex screen with even m ore images.
Table of contents Operat ion Search MENU/Settings Search In dex 24 GB Delete Allows you to select unwant ed images for deleti on. You can also delete images from the MENU button ( page 46).
Table of contents Operat ion Search MENU/Settings Search In dex 25 GB Viewing movies 1 Press the (Playback) button t o switch to playback mode. 2 Select a movie with the control button. 3 Press z . Movie playback starts. • You cannot listen t o the audio with this ca mera when a movi e is play ed back.
Table of contents Operat ion Search MENU/Settings Search In dex 26 GB REC Mode Allows you to set the sh ooting Still Image mo de. 1 Set the mode switch to (Still Image). 2 MENU t (REC Mode) t desired mode (Intelligent Auto Adjustment) Allows you to shoot still images with the settin g adjusted automatically (page 27).
Table of contents Operat ion Search MENU/Settings Search In dex 27 GB Intelligent Auto Adjustment Allows you to shoot s till images with the se tting adjusted automatically . 1 Se t the mode switc h to (S till Im ag e). 2 MENU t (REC M ode) t (Intelligent Auto Adjustment) t z on the co nt rol b utt on 3 Shoot with the shutter button.
Table of contents Operat ion Search MENU/Settings Search In dex 28 GB Program Auto Allows you to shoot wit h the exposure adjusted autom atically (both the shutter speed and the aperture value). Also you can select va rious settings using th e menu. 1 Se t the mode switc h to (S till Im ag e).
Table of contents Operat ion Search MENU/Settings Search In dex 29 GB Scene Selection Allows you to shoot with pr eset settings accor ding to the scene.
Table of contents Operat ion Search MENU/Settings Search In dex 30 GB For shooting an imag e appropri ately accor ding to the scene condition, a comb ination of functions is determined by the camera. indicates settings that can be changed, while – indicates settings that cannot be changed.
Table of contents Operat ion Search MENU/Settings Search In dex 31 GB Easy Mode Allows you to shoot still images us ing the minimum necessary functions. The text size increases and indicators become eas ier to see. 1 MENU t (Easy Mo de) t [OK ] t z on th e cont ro l but to n 2 Shoot with the shutter button.
Table of contents Operat ion Search MENU/Settings Search In dex 32 GB Image Size The image size determ ines the size of the image file that is r ecord ed when you tak e a image. The larger the image size, the more detail will be repr oduced when the imag e is printed on large- format paper.
Table of contents Operat ion Search MENU/Settings Search In dex 33 GB The larger the image size, the higher the image quality. The movies shot with this camera will b e recorded in AVI (Motion JPEG), Approx. 30fps format. In Easy Mode Large Shoots imag es in [1 2M] size (DSC- S2100).
Table of contents Operat ion Search MENU/Settings Search In dex 34 GB SteadyShot Selects the anti-blur mode. 1 MENU t (SteadyShot) t de sired mode • [SteadyShot] is fixed to [Off] wh en the camera is in Movie mode or the Smile S hutter function is activat ed.
Table of contents Operat ion Search MENU/Settings Search In dex 35 GB Burst Settings You can select single image mode or burs t mod e as t he sh ooti ng m ode. 1 MENU t (Burst Setti ngs) t desired mode (Single) Records a si ngle image. (Bur st ) Records up to 100 images in s uccession when yo u press and h old down the shutter button.
Table of contents Operat ion Search MENU/Settings Search In dex 36 GB EV You can adjust the exposure manually in 1/3 EV steps in a range of –2.0 E V to +2.0 EV. 1 MENU t (EV) t desired EV setting • In Easy Mod e, the EV settin g canno t be adjust ed.
Table of contents Operat ion Search MENU/Settings Search In dex 37 GB ISO Sets the luminous sensitiv ity when the camera is in Progr am Auto mode. 1 MENU t (REC M ode) t (Program Auto) t (ISO) t desired mode • ISO settings other than [ISO AUTO], [ISO 100] to [ISO 800] cannot be selected when the recording mode is set t o Burst.
Table of contents Operat ion Search MENU/Settings Search In dex 38 GB White Balance Adjusts color tones accord ing to the surroundin g light condit ions . Use this function if imag e color appears un natural. 1 MENU t (White Balance) t desir ed mode • [White Ba lance] cannot be ad justed in In telligent Auto Adjustme nt, or Easy Mode .
Table of contents Operat ion Search MENU/Settings Search In dex 39 GB Focus You can change the focus metho d. Use the menu when it is difficult to get the proper focus in auto focus mode. AF stan ds for “Aut o Focus, ” a functi on that adjusts the fo cus automa tically.
Table of contents Operat ion Search MENU/Settings Search In dex 40 GB Metering Mode Selects the metering mode that sets whi ch part of the subject to measure to determine the exposure.
Table of contents Operat ion Search MENU/Settings Search In dex 41 GB Smile Detection Sensitivity Sets the sensitivity of the Smile Shutter function for detecting smiles. 1 MENU t (Smil e Detecti on Sens itiv it y) t desi red mode • Smile s may not be detect ed corr ectly depend ing on the cond ition s.
Table of contents Operat ion Search MENU/Settings Search In dex 42 GB Face Detection When the Face Detection fu nction is used, the camera detects the fa ces of your su bjects and adjusts the focus , flash, expo sure, white balan ce and red -eye redu ction settings automatically.
Table of contents Operat ion Search MENU/Settings Search In dex 43 GB Easy Mode When viewing still images in Easy Mode, the pl ayback screen text becomes larger, indicator s become easier to see. 1 Press the (Playback) button to switch to playback mode.
Table of contents Operat ion Search MENU/Settings Search In dex 44 GB Slideshow Images are automatically played back in succession. 1 Press the (Playback) button to switch t o playback mode. 2 MENU t (Slideshow) t z on the contro l button 3 Select a desired setting.
Table of contents Operat ion Search MENU/Settings Search In dex 45 GB Retouch Retouches a r ecorded image an d recor ds it as a new file. The original image is retained.
Table of contents Operat ion Search MENU/Settings Search In dex 46 GB Delete Allows you to select unwanted imag es for deletion. You can also delete images using the (Delete) button (page 24).
Table of contents Operat ion Search MENU/Settings Search In dex 47 GB Protect Protects recorded images against accidental erasure. The mark is displayed fo r registered images.
Table of contents Operat ion Search MENU/Settings Search In dex 48 GB DPOF DPOF (Digital Print Order Format) is a function that allo ws you to specify the images of the memory card that you want to print out later. The (Print o rder) mark i s displ ayed for registered i mages.
Table of contents Operat ion Search MENU/Settings Search In dex 49 GB Rotate Rotates a still image. Use this to disp lay a horizontal orientation image in vertical orientation . 1 Press the (Playback) button to switch to playback mode. 2 MENU t (Rotate) t z on the control button 3 Ro tate th e im age wi th [ / ] t b / B .
Table of contents Operat ion Search MENU/Settings Search In dex 50 GB Select Fol der When multiple folders ar e created in a memory card, this select s the fo lder containing the image you wan t to play back. 1 Press the (Playback) button to switch to playback mode.
Table of contents Operat ion Search MENU/Settings Search In dex 51 GB Grid Line With reference to the grid lines, you can easily set a subject in a horizontal/vertical position. 1 Set the camera to shooting mode. 2 MENU t (Settings) t (Shooting Settings) t [Grid Line] t desired mode t z on t he control button On Displays the grid lines.
Table of contents Operat ion Search MENU/Settings Search In dex 52 GB Digital Zoom Selects the digital zoom mode. Th e camera enlarg es the image using op tical zoom (up to 3× ). When the zoom scale is exc eeded, the camer a us es either smart or precision digital zoo m.
Table of contents Operat ion Search MENU/Settings Search In dex 53 GB Red Eye Reduction The flash s trobes two o r more ti mes before sho oting to reduce the red-ey e phenom enon when using the flash.
Table of contents Operat ion Search MENU/Settings Search In dex 54 GB Beep Selects or turns off the sound p roduced when y ou oper ate the camera. 1 MENU t (Settings) t (Main Settings) t [Beep] t desired mode t z on the control button Shutter Tur ns on the shutte r sound when you press t he shutter button .
Table of contents Operat ion Search MENU/Settings Search In dex 55 GB Language Setting Selects the language to be used in the menu items, warn ings and mes sages.
Table of contents Operat ion Search MENU/Settings Search In dex 56 GB Function Guide You can sel ect whether or not funct ion gu ide is disp layed when y ou oper ate the camer a. 1 MENU t (Settings) t (Main Settings) t [Functio n Guide] t desired mode t z on t he control button On Displ ays the fu nction guide.
Table of contents Operat ion Search MENU/Settings Search In dex 57 GB Power Save Sets the length of time until th e LCD screen goes d ark and the time until the camera turns off.
Table of contents Operat ion Search MENU/Settings Search In dex 58 GB Initialize Initializes the sett ing to the default setting. Even if you execute this func tion , the images are retained . 1 MENU t (Settings) t (Main Settings) t [Initialize] t [OK ] t z on the control button • Be sure not to turn off th e camera while initial izing.
Table of contents Operat ion Search MENU/Settings Search In dex 59 GB USB Connect Selects the USB mode when conn ecting the camer a to a computer or a PictBridge-comp liant printer using the d edicated USB cable.
Table of contents Operat ion Search MENU/Settings Search In dex 60 GB LUN Settings Sets the di splay method for the recor ding media di splayed on a co mputer screen or other mo nitor when the camera is connected with a compu ter or AV comp onent using a USB connection.
Table of contents Operat ion Search MENU/Settings Search In dex 61 GB Format Formats the memor y card or the inter nal memory. To en sure stable op erations of the m emory card, we recommen d that you use this camera to form at any memor y card bein g used with this camera for the first time.
Table of contents Operat ion Search MENU/Settings Search In dex 62 GB Create REC.Folder Creates a folder in a m emory card to s tore recorded imag es. Images are recorded in the newly created folder until you create another folder or select another recording fo lder.
Table of contents Operat ion Search MENU/Settings Search In dex 63 GB Change REC.Folder Changes the folder in th e memory card that is cur rently us ed to st ore recor ded images . 1 MENU t (Settings) t (Mem ory Card Tool ) t [Change REC. Fol d er] 2 Selec t a f older with b / B on the control button.
Table of contents Operat ion Search MENU/Settings Search In dex 64 GB Delete REC.Folder Deletes the folder in a memory card that is used to store reco rded images. 1 MENU t (Settings) t (Mem ory Card Tool ) t [Delete REC. Fol d er] 2 Selec t a f older with b / B on the control button .
Table of contents Operat ion Search MENU/Settings Search In dex 65 GB Copy Copies all images in the inte rnal memory to a memory card . 1 Insert a memory card with s ufficie nt fr ee capacity into the camera. 2 MENU t (Settings) t (Mem ory Card Tool ) t [Copy] t [O K] t z on the control button • Use the batteries wit h enough power rem aining.
Table of contents Operat ion Search MENU/Settings Search In dex 66 GB File Number Selects the method used to assign file nu mbers to images . 1 MENU t (Settings) t (Memory Card Tool) or (Internal Memo.
Table of contents Operat ion Search MENU/Settings Search In dex 67 GB Date & Time Setting Sets the date and time again. 1 MENU t (Settings) t (Clock Setti ngs) t [Date & Time Setting] t desired setting t z on the control button 2 Set the numeric value an d desired setting with v / V / b / B on the control butt on.
Table of contents Operat ion Search MENU/Settings Search In dex 68 GB Using with your computer “PMB” and other applicatio ns are contained on th e CD-ROM (suppli ed) to allow more ve rsatile use of images s hot with your C yber-shot camer a.
Table of contents Operat ion Search MENU/Settings Search In dex 69 GB Using the software 1 Turn on your computer, and insert the CD-ROM (supplied) into the CD- ROM dr iv e. The installation menu screen appears. • If it does not appear, double-click [Computer] (in Windows XP, [My Computer]) t (SONYPMB).
Table of contents Operat ion Search MENU/Settings Search In dex 70 GB z Introduc tion to “ PMB” • “PMB” allo ws you to im port imag es shot with the came ra to a co mputer for d isplay. M ake a USB con nectio n betwe en the camera and you r comput er, and clic k [Impo rt].
Table of contents Operat ion Search MENU/Settings Search In dex 71 GB Connecting the camera to a computer 1 Insert the b atteries with eno ugh pow er remaining in the camera. 2 Turn on the computer, then press ( Playback) button. 3 Connect the camera to your computer.
Table of contents Operat ion Search MENU/Settings Search In dex 72 GB Perform the pro cedures from step 1 to 3 be low before: • Discon necting the dedicate d USB cable. • Removing a memo ry card. • Insert ing a me mory card in to the cam era after copying images fro m the intern al memor y.
Table of contents Operat ion Search MENU/Settings Search In dex 73 GB Uploading images to a media service This camera has a b uilt-in application “PMB Portable”. You can use this ap plication to do the fo llowing: • You can easi ly upload images to a blog o r other media servi ce.
Table of contents Operat ion Search MENU/Settings Search In dex 74 GB 4 Read the agreemen t carefully. If you accept the terms of the agreement, click [I Agree]. “PMB Portable” starts up. • Set [LUN Sett ings] in (Se ttings) to [Multi]. • Always con nect to a network wh en usi ng “PMB Portab le”.
Table of contents Operat ion Search MENU/Settings Search In dex 75 GB Printing still images You can print still im ages using the following meth ods. • Printing directly using a PictB ridge-compliant prin ter • Printing directly using a memory card-com pliant pr inter For details, see the operating instruct ions supplied with the printer .
Table of contents Operat ion Search MENU/Settings Search In dex 76 GB 4 MENU t (Prin t) t des ired mo de t z on the control button 5 Desired item t [Start] t z • Movies cann ot be prin ted. • If the c amera co uld not be conn ected to th e printer, be sure to set [USB Con nect] und er (Main Setting s) to [Pict Bridge].
Table of contents Operat ion Search MENU/Settings Search In dex 77 GB Troubleshooting If you exp erience trouble with the camera, try the following solutions. Be aware that by sending the camera for repair , you give consent that the contents of the intern al memory, mus ic files may be check ed.
Table of contents Operat ion Search MENU/Settings Search In dex 78 GB Camera power is turned off automatically when you open the battery/memory card cov er. • T his is not a ma lfunction. Turn off the camera b efore you open the ba ttery/memo ry card cov er.
Table of contents Operat ion Search MENU/Settings Search In dex 79 GB Zoom does not work. • Y ou canno t change the zoom scal e while sh ooting mo vies. • Y ou canno t use the Smart zoo m depen ding on th e image size (page 52). • Y ou canno t use the digi tal zoom when : – Shooting mo vies.
Table of contents Operat ion Search MENU/Settings Search In dex 80 GB Noise app ears in the image when you view the screen i n a dark p lace. • The c amera is att empting t o incr ease the visibilit y of the scree n by te mporarily brighte ning the image under co ndition s of low illumina tion.
Table of contents Operat ion Search MENU/Settings Search In dex 81 GB “Memory Stick PRO Duo” me dia is not recognized b y a computer with a “ Memory Stick” media slot. • Check that the c omputer a nd the “M emory St ick” media Reader/ Writer support “M emory Stic k PRO Duo” medi a.
Table of contents Operat ion Search MENU/Settings Search In dex 82 GB Cannot insert a memory card. • I nsert the memo ry card in the corre ct direction. You have f ormat ted a mem ory card b y mistak e. • All the data on the memo ry card is deleted b y forma tting.
Table of contents Operat ion Search MENU/Settings Search In dex 83 GB A connection cannot be established. • The camera cannot b e connec ted directly to a p rinter tha t is not c ompliant with the PictBr idge standard. Consult th e printer m anufact urer as to whether th e printer i s compl iant with PictBridge o r not.
Table of contents Operat ion Search MENU/Settings Search In dex 84 GB The lens gets fogged. • M oisture condensati on has occurred . Turn off the camera an d leave it for abou t an hour befo re using it. The camera turns off with the lens portion extended.
Table of contents Operat ion Search MENU/Settings Search In dex 85 GB Warning messages If the following m essages appear, f ollow the instructions. • The bat tery leve l is low. I nsert n ew one s or c har ged N ickel-Metal Hyd ride batteri es (sold se parately).
Table of contents Operat ion Search MENU/Settings Search In dex 86 GB No images • N o images that can be pl ayed back ha ve been recorded in the internal mem ory. • N o images that can be playe d back ha ve been record ed in this fold er of the memory card.
Table of contents Operat ion Search MENU/Settings Search In dex 87 GB • The data tr ansmissi on to th e print er may n ot be c omplete d yet. Do not d isconne ct the dedica ted USB cable. Processin g… • The prin ter is cancelin g the cu rrent prin t job.
Table of contents Operat ion Search MENU/Settings Search In dex 88 GB “Memory Stick Duo” media A “Memory Stick Duo” medi a is a compact, por table IC recording medi um. The t ypes of “Memory Stick Duo” med ia that can be used w ith the camer a are listed in the table below.
Table of contents Operat ion Search MENU/Settings Search In dex 89 GB Notes on using the “Me mory Stick Duo” m edia Adaptor (sol d separately) • To use a “ Memor y St ick Duo ” med ia wi th .
Table of contents Operat ion Search MENU/Settings Search In dex 90 GB Batteries Batteries you can and cannot use with y our camera * Befo re using batterie s, read the followin g precautio n for each type of batt ery.
Table of contents Operat ion Search MENU/Settings Search In dex 91 GB On Nickel-Metal Hydrid e batteries (sold separately) • Do not peel off the external seals or dam age the batt eries. Nev er use bat terie s from whic h the seals have been part ially or complete ly removed , or batte ries that have be en split in any wa y.
Table of contents Operat ion Search MENU/Settings Search In dex 92 GB Index A AF range finder frame ..... .... ....... ..... .... ..... ...... ..... ..... .... .. 39 B Batteries ........ .... ....... ..... .... ..... ...... ..... ..... .... ....... ..
Table of contents Operat ion Search MENU/Settings Search In dex 93 GB M Macinto sh compu ter ......... .... ..... .... ....... ..... .... ..... ....... .... .. 68 Mass Storage ....... ....... .... ..... .... ....... ..... .... ..... .... ....... .....
Een belangrijk punt na aankoop van elk apparaat Sony S2000 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Sony S2000 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Sony S2000 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Sony S2000 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Sony S2000 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Sony S2000 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Sony S2000 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Sony S2000 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.