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Submit comments about this document at: http://docs.sun.com/app/docs/form/comments Sun Secure Global Desktop 4.5 User Guide P ar t No . 820-6690-10 April 2009, Revision 01 Sun Microsystems, Inc.
Please Recycle Copyright 2007-2009 Sun Microsystems, Inc., 4150 Network Cir cle, Santa Clara, California 95054, U.S.A. All rights reserved. Sun Microsystems, Inc. has intellectual pr operty rights relating to technology that is described in this document.
iii Contents Preface vii 1. Using Sun Secure Global Desktop 1 Logging In 1 User Names and Passwords 1 ▼ How to Log In to SGD 2 Potentially Unsafe Connection Message 5 ▼ How T o Deal W ith a Potent.
iv Sun Secure Global Desktop 4.5 User Guide • April 2009 Session T oolbars for Controlling an Application 1 1 Resumability Settings for Applications 12 Do I Lose My W ork If I Close My Browser? 13 C.
Contents v Displaying a W ebtop 25 Running Applications 26 Printing 26 Using Application Groups 26 Using My Desktop 26 Logging Out 27 Logging Out of the SGD W ebtop 27 Logging Out Using the Start or Launch Menu 27 A.
vi Sun Secure Global Desktop 4.5 User Guide • April 2009 Glossary 43 Index 47.
vii Pr eface The Sun Secure Global Desktop 4.5 User Guide provides an introduction to using Sun Secure Global Desktop software (SGD). The manual pr ovides information on how you can use SGD to run applications. This document is intended for both new and existing users of SGD.
viii Sun Secure Global Desktop 4.5 User Guide • April 2009 http://docs.sun.com/app/docs/coll/1706.4 Thir d-Party W eb Sites Sun is not responsible for the availability of third-party web sites mentioned in this document.
1 CHAPTER 1 Using Sun Secur e Global Desktop Sun Secure Global Desktop software (SGD) pr ovides you with secure, remote access to desktop applications running on application servers.
2 Sun Secure Global Desktop 4.5 User Guide • April 2009 The following table describes the user names and passwords you might requir e when using SGD.
Chapter 1 Using Sun Secure Global Desktop 3 FIGURE 1-1 SGD Login Dialog Box Note – If JavaScript is not enabled in your browser , a warning message is displayed beneath the login dialog box. 2. T ype in your SGD user name and password. 3. Click the Login button.
4 Sun Secure Global Desktop 4.5 User Guide • April 2009 FIGURE 1-2 SGD Splash Screen The Initial Connection dialog box is shown. This is a security message that is shown the first time you connect to an SGD server . See FIGURE 1-3 . FIGURE 1-3 Initial Connection Dialog Box 4.
Chapter 1 Using Sun Secure Global Desktop 5 FIGURE 1-4 Certificate Details Dialog Box a. Check that the V alidity and Subject f ields are correct. b. Click Close. The Initial Connection dialog box is redisplayed. 5. If the certif icate details are correct, click Y es to agree to the connection.
6 Sun Secure Global Desktop 4.5 User Guide • April 2009 FIGURE 1-6 Potentially Unsafe Connection Message If you see a Potentially Unsafe Connection message, do the following. ▼ How T o Deal W ith a Potentially Unsafe Connection Message 1. Click the V iew Certif icate button and make a note of the certif icate details.
Chapter 1 Using Sun Secure Global Desktop 7 FIGURE 1-7 SGD W ebtop The differ ent areas of the webtop are described in the following sections. Menu Bar This area of the webtop includes buttons for logging out and for displaying help and diagnostics information.
8 Sun Secure Global Desktop 4.5 User Guide • April 2009 From the webtop, you can display a page containing diagnostics information. This is useful if you need to contact Support. Click the Info button on your webtop and then click the Detailed Diagnostics link in the Information area.
Chapter 1 Using Sun Secure Global Desktop 9 FIGURE 1-8 User Name Displayed on the W ebtop T oolbar If the toolbar says you are logged in as “Guest user” then you either logged in without typing a user name and password, known as an anonymous login, or you are using a webtop that is shar ed with other users.
10 Sun Secure Global Desktop 4.5 User Guide • April 2009 Y ou do not have to exit an application before starting another . Just click another link. SGD Administrators configure how the applications display . Note – Y ou cannot start a W indows application using a differ ent W indows domain name.
Chapter 1 Using Sun Secure Global Desktop 11 ■ Make sure you supplied the corr ect user name and password for the application server . If SGD does not prompt you for this information, hold down the Shift key and click the link to force the pr ompt to appear .
12 Sun Secure Global Desktop 4.5 User Guide • April 2009 ■ Click the Resume All link to resume all suspended applications ■ Click the Cancel All link to end all running or suspended applications.
Chapter 1 Using Sun Secure Global Desktop 13 However , if the SGD Client exits unexpectedly , or if you close down the SGD Client, your ability to resume an application depends upon how your SGD Administrator configur ed the application and how you logged in to SGD.
14 Sun Secure Global Desktop 4.5 User Guide • April 2009 Sun Secure Global Desktop Software: Copied data not available to this application For character applications , click with the right mouse button, and then click Copy or Paste as appropriate. T o select a column of text, hold down the Shift key while selecting the text.
Chapter 1 Using Sun Secure Global Desktop 15 ■ T o simulate a right mouse button click, press Command while clicking the mouse button Printing SGD enables you to print from your applications to a printer attached to your computer . Usually , you can choose the printer you want to print to.
16 Sun Secure Global Desktop 4.5 User Guide • April 2009 T o manage print jobs individually , click the List All Jobs button. The webtop displays a list of all the print jobs in the queue, along with information about the job. For example, the number of copies and the printer to use.
Chapter 1 Using Sun Secure Global Desktop 17 Y ou can also print by specifying the universal naming convention (UNC) name of a network printer that is accessible from the computer . T o use a UNC name, you must enclose the printer name in quotes and escape backslashes as appropriate for the shell.
18 Sun Secure Global Desktop 4.5 User Guide • April 2009 FIGURE 1-15 Microsoft W indows Print Dialog Box, W ith an SGD Client Printer Selected See “Configuring Y our Client Printers” on page 37 for more information on how you can configur e your own client printers.
Chapter 1 Using Sun Secure Global Desktop 19 On Microsoft W indows computers, the Universal PDF Printer printer displays the print job as a PDF file in Adobe Reader , which then prints the PDF file to your default printer . The Universal PDF V iewer printer displays the print job as a PDF file in Adobe Reader .
20 Sun Secure Global Desktop 4.5 User Guide • April 2009 Printing T roubleshooting If you print from an application and the output does not appear , check the following. If none of the above solves your printing problem, contact your SGD Administrator .
Chapter 1 Using Sun Secure Global Desktop 21 Client Settings Each time the SGD Client starts it uses a prof ile. A prof ile is a group of configuration settings that control the SGD Client. The settings in a prof ile define the following: ■ How the SGD Client connects to an SGD server .
22 Sun Secure Global Desktop 4.5 User Guide • April 2009 ▼ How T o Create a Gr oup 1. On the webtop, click the Edit button. 2. Click the Edit Groups tab. 3. Click the Add New Group button. T ype a name for the group. In Choose Y our Content, select the check boxes for the applications and documents you want to include in the group.
Chapter 1 Using Sun Secure Global Desktop 23 FIGURE 1-17 Group Displayed on a W ebtop, Showing Group Contents A separator line to show you which applications are in the gr oup is also displayed. 7. Click the triangle to hide and show the applications in the group.
24 Sun Secure Global Desktop 4.5 User Guide • April 2009 1. Start a browser and go to the SGD login URL. The SGD login URL is at http://s erver .example.com /sgd , where server .example.com is the name of the SGD server . 2. Log in and display a webtop.
Chapter 1 Using Sun Secure Global Desktop 25 FIGURE 1-19 Logging In Using the Desktop Start or Launch Menu Note – If you log in to more than one SGD server , there is a Login link for each server in the Start or Launch Menu.
26 Sun Secure Global Desktop 4.5 User Guide • April 2009 Unlike the webtop, you cannot suspend and resume individual applications. Instead, when you log out of SGD, your running applications are either suspended or ended, depending on their resumability settings.
Chapter 1 Using Sun Secure Global Desktop 27 Note – Y ou cannot suspend or resume your My Desktop application. Y ou must log out of the desktop application as normal. Logging Out The log out procedur e varies, depending on whether you are using the SGD webtop or you are using SGD fr om the desktop Start or Launch Menu.
28 Sun Secure Global Desktop 4.5 User Guide • April 2009.
29 APPENDIX A Installing the SGD Client Manually T o use Sun Secure Global Desktop (SGD) with a browser that does not have Java technology enabled, you must download the SGD Client manually and install it on your computer .
30 Sun Secure Global Desktop 4.5 User Guide • April 2009 ▼ How to Install the SGD Client Manually on Micr osoft W indows Platforms 1. In a browser , go to an SGD web server . For example, http://server.example.com . The SGD web server W elcome page is displayed, as shown in FIGURE A-1 .
Appendix A Installing the SGD Client Manually 31 4. Download the SGD Client installation program. Click Download the Secure Global Desktop Client for Micr osoft W indows. Save the installation program to a temporary directory on the PC. The SGD Client installation program is sgdcwin- lang .
32 Sun Secure Global Desktop 4.5 User Guide • April 2009 FIGURE A-2 SGD W elcome Page 2. (Optional) Select your preferred language. Click one of the flags at the top of the W elcome page. The W elcome page is displayed in the selected language. 3. Click Install the Sun Secure Global Desktop Client.
Appendix A Installing the SGD Client Manually 33 5. Change to the temporary directory and extract the tar f ile. 6. Install the SGD Client. Follow the instructions on the screen. Logging In Using the SGD Client On UNIX and Linux platforms, you start the SGD Client with the ttatcc command.
34 Sun Secure Global Desktop 4.5 User Guide • April 2009 FIGURE A-3 Client Connection Settings Dialog Box 2. T ype in the Server URL for the SGD server . 3. Select a Proxy Settings option. If you select the Use HTTP Proxy Server option, type the proxy server host name and port in the fields pr ovided.
35 APPENDIX B Advanced Conf iguration This appendix includes configuration information for advanced users of Sun Secure Global Desktop (SGD). The following advanced configuration topics ar e described.
36 Sun Secure Global Desktop 4.5 User Guide • April 2009 Changing the Login Page URL Y ou use the Login URL setting to specify the location of the login page on the SGD server . This client setting applies when you are logging in to SGD from the desktop Start or Launch Menu.
Appendix B Advanced Configur ation 37 Printing If you are using a UNIX, Linux, or Mac OS X computer , you can override the settings made by the SGD Administrator and configure printers on the computer . Conf iguring Y our Client Printers T ypically , your SGD Administrator configures the available client printers for you to use.
38 Sun Secure Global Desktop 4.5 User Guide • April 2009 Accessing the Drives on Y our Computer Y our SGD Administrator configures whether you can access the drives on your computer from applications running thr ough SGD.
39 APPENDIX C Pr ofile Settings This appendix describes the settings you can configure in a pr ofile. Description of Pr ofile Settings Each time the SGD Client starts it uses a prof ile . A prof ile is a group of configuration settings that control the SGD Client.
40 Sun Secure Global Desktop 4.5 User Guide • April 2009 If you are unsur e about a setting, ask your SGD Administrator for help. Setting Description Login URL The SGD Uniform Resource Locator (URL) to use for the pr ofile. This is usually http:// server .
Appendix C Profile Settings 41 Conf iguring Integrated Mode Operation The following settings on the Client Settings tab are used for configuring Integrated mode operation of SGD: ■ Connect on System.
42 Sun Secure Global Desktop 4.5 User Guide • April 2009.
43 Glossary This chapter defines terms used with the Sun Secur e Global Desktop (SGD) software. A application A program running on a server . SGD lets you access your applications using a browser on any computer . B browser Software you run on your computer to access SGD.
44 Sun Secure Global Desktop 4.5 User Guide • Apr il 2009 L link Provides access to documents and applications on your webtop. Usually an icon with a label. P password A secret set of characters that, together with your user name, pr oves your identity to a server .
Glossary 45 W webtop The special web page you see when you log in to SGD. The webtop provides access to your applications..
46 Sun Secure Global Desktop 4.5 User Guide • Apr il 2009.
47 Index A Alternative PDF V iewer , specifying, 36 anonymous users closing the browser, 13 webtop username, 9 Apple Macintosh mouse, single-button, 15 applications adding to the webtop, 8 authenticat.
48 Sun Secure Global Desktop 4.5 User Guide • April 2009 J Java technology-enabled web browser, 2 JavaScript, 2 L language, changing, 36 logging out of SGD, 27 login URL, 2 changing, 36 M Menu bar, .
Een belangrijk punt na aankoop van elk apparaat Sun Microsystems 4.5 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Sun Microsystems 4.5 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Sun Microsystems 4.5 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Sun Microsystems 4.5 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Sun Microsystems 4.5 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Sun Microsystems 4.5 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Sun Microsystems 4.5 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Sun Microsystems 4.5 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
