Gebruiksaanwijzing /service van het product ServSwitch van de fabrikant Black Box
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APRIL 2001 SW741A-R3 SW742A-R3 SW743A-R3 SW761A-R3 SW762A-R3 SW763A-R3 select power 1 5 9 13 2 6 10 14 3 7 11 15 4 8 12 16 User A User B 1 5 2 6 3 7 4 8 select power User A User B FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 .
1 THE SER VSWITCH™ F AMIL Y W elcome to the Ser vSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.
2 MA TRIX SERVSWITCH™ TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch Ultra, and Matrix ServSwitch are trademarks, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.
3 FCC/IC ST A TEMENTS, EU DECLARA TION OF CONFORMITY FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate ra.
4 MA TRIX SERVSWITCH™ NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
5 NOM ST A TEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal maner.
6 MA TRIX SERVSWITCH™ Contents Chapter Page 1. Specifications ........................................................................................... 10 2. Introduction ............................................................................
7 T ABLE OF CONTENTS Chapter Page 4. Full Configuration ................................................................................... 48 4.1 Using the Menu ................................................................................ 49 4.1.1 Navigating the Configuration Pages .
8 MA TRIX SERVSWITCH™ Contents (continued) Chapter Page 6. Keyboard Commands (continued) 6.12 Reset/Enable Mouse in Windows NT and UNIX: [Ctrl] O ......................................................................................... 81 6.13 Send Null Byte to PS/2 Type Mouse: [Ctrl] N .
9 T ABLE OF CONTENTS Appendix Page Appendix E: Installing Modules in the Matrix ServSwitch ......................... 106 E.1 Setting the RING/BUS Jumper (Jumper JP1) on Expansion Modules ................................................................
10 MA TRIX SERVSWITCH™ 1. Specifications Hardware Required — Monitor that supports your computers’ highest video standard; in multiplatform applications, should be a multisync model capable of forming video from either composite sync or separate horizontal and vertical sync signals (see Section 3.
11 CHAPTER 1: Specifications Maximum Distance — 20 ft. (6.1 m) of CPU or User Cable—possibly as much as 100 ft. (30.5 m) of coaxial CPU or User Cable, depending on CPUs, monitor, and video resolution (see Section 3.2.3 )—from any Matrix ServSwitch to any device attached to it; 100 ft.
12 MA TRIX SERVSWITCH™ Maximum Altitude— 10,000 ft. (3048 m) Temperature Tolerance— 32 to 113˚F (0 to 45˚C) Humidity Tolerance— 5 to 80% noncondensing Enclosure — Steel Power — From AC o.
13 CHAPTER 2: Introduction 2. Introduction Thank you for choosing a Matrix ServSwitch™. Designed with your needs in mind, your new Switch will simplify your job by helping you organize your multiple- computer application.
14 MA TRIX SERVSWITCH™ 2.2 Features With the Matrix ServSwitch, you have easy, virtually trouble-free, secure, and complete access to up to 1000 computers from as many as four keyboard/video/ mouse stations.
15 CHAPTER 2: Introduction Flexibility: • Full-featured command set includes a scan command to automatically switch through a subset of computers over the course of an adjustable time interval. • You can use keyboard commands, on-screen menus, or RS-232 devices to switch computers to your keyboard/video/mouse station.
16 MA TRIX SERVSWITCH™ 2.3 The Front Panel The Switch’s front panel features two pushbutton switches and several LED indicators. To familiarize yourself with these controls and indicators, refer to Figure 2-1 and the descriptions that follow on the next page.
17 CHAPTER 2: Introduction Panel Label Description POWER (left) Main Power LED: Lights to indicate that the Matrix ServSwitch is powered ON. [Numbered] CPU Status LEDs: Numbered pairs of LEDs indicate.
18 MA TRIX SERVSWITCH™ 2.4 The Rear Panel All cable connections are made at the Switch’s rear panel, as illustrated in Figures 2-2 and 2-3 and described below and on the next page. Figure 2-2. The rear panel of a 2 x 16 Matrix Ser vSwitch with an Expansion Module installed.
19 CHAPTER 2: Introduction Designation Connector Description NOTE The 2 x 4 and 2 x 8 chassis have 8 each of the CPU-port slots. The 2 x 16 chassis has 16 of them. The extra slots in the chassis of the 2 x 4 model are left blank, but are protected by material mounted inside the chassis.
20 MA TRIX SERVSWITCH™ 2.5 Cable Requirements Many switches of this type have what seems like ten million connectors on their rear panels: one for each CPU’s video cable, one for each keyboard cable, and a third for each mouse cable. The potential for tangling or mismatching cables is high.
21 CHAPTER 3: Installation and Preconfiguration 3. Installation and Preconfiguration 3.1 Quick Setup Guide Figure 3-1 shows a basic example of taking a Matrix ServSwitch and connecting it to a CPU, a user station (monitor, keyboard, and mouse), another Switch, and AC power.
22 MA TRIX SERVSWITCH™ 3.2 Guidelines for Using the Matrix ServSwitch with Y our Equipment 3.2.1 CPU S If you will be attaching IBM PC type computers, use only IBM PC/AT, PS/2, RS/6000 ® , or 100% compatible machines, or recent SGI ® machines. The Matrix ServSwitch does not support IBM PC/XT™ or compatible machines.
23 CHAPTER 3: Installation and Preconfiguration particular, use Windows keyboards if any of your applications require the Windows keys, and use three-button mice if any of your applications require the center mouse button.
24 MA TRIX SERVSWITCH™ • The Matrix ServSwitch is designed to support IBM PC compatible 101-, 102-, 104-, or 105-key keyboards and IBM PC keyboard-scan modes 1, 2, and 3; it’s also designed to work with PC-type CPUs/keyboards that use 5-pin DIN or 6-pin mini-DIN keyboard connectors.
25 CHAPTER 3: Installation and Preconfiguration T able 3-1. Keyboard mapping by the Matrix Ser vSwitch. Generally, the Matrix ServSwitch interprets keys by their positions on the keyboard, so any keys that occupy more or less the same positions and perform more or less the same functions across platforms will map one-to-one.
26 MA TRIX SERVSWITCH™ 3.2.3 M ONITOR If all of your CPUs are of the same type, we recommend that you use the corresponding type of monitor. If your CPUs are of different types, the monitor must be a multisync model, able to sync to every CPU’s video-output frequencies, and compatible with all of the CPUs’ video cards.
27 CHAPTER 3: Installation and Preconfiguration The Matrix ServSwitch will support SVGA (Super VGA) video, but with original Serv cables the video quality can decrease at higher resolutions and distances.
28 MA TRIX SERVSWITCH™ By contrast, coaxial cables (standard for Sun applications, required for XGA applications, and recommended for most other applications) do much better at maintaining video quality, as shown in Table 3-3. (For the meaning of quality numbers 3 , 2 , and 1 , see the bottom of the previous page.
29 CHAPTER 3: Installation and Preconfiguration 3.3 Installation Procedure This section provides complete instructions for the hardware setup of a single Matrix ServSwitch. (For detailed instructions on installing a daisychained Matrix ServSwitch system, see Sections 3.
30 MA TRIX SERVSWITCH™ 3.3.3 R ACKMOUNTING (O PTIONAL ) If you want to mount the Matrix ServSwitch in a rack, you will need a ServSwitch Rackmounting Kit. Our product code for a 19", 23", or 24" Kit that fits the 2 x 4 and 2 x 8 Matrix ServSwitches is RMK19B, RMK23B, or RMK24B respectively.
31 CHAPTER 3: Installation and Preconfiguration 3.3.5 C ONNECTING CPU S CPU Cables run from the Matrix ServSwitch to the keyboard port, mouse port (if this is separate), and video-output port of each CPU you want to directly attach to it. Different types of this cable fit the connectors on different computers (see Appendix B ).
32 MA TRIX SERVSWITCH™ 6. Plug each (remaining) CPU Cable’s video-, keyboard-, and (on IBM type cables) mouse-port connectors into the corresponding ports on each CPU (or into the Video Adapter on a non-VGA Mac). For various reasons, the CPU should be OFF when you do this.
33 CHAPTER 3: Installation and Preconfiguration 3.3.7 P OWERING U P THE S WITCHES 1. Making sure that the connected CPUs are OFF (powered down)—except for at least one CPU in an all Sun installation where the monitor doesn’t support 640 x 480 (see step 5 in Section 3.
34 MA TRIX SERVSWITCH™ 3.3.9 S WITCHING AND A CCESSING THE D ISPLAY FROM THE K EYBOARD If your Matrix ServSwitch system has been properly preconfigured (see Section 3.
35 CHAPTER 3: Installation and Preconfiguration 3.4 Daisychaining Matrix ServSwitches Chaining multiple Matrix ServSwitches together adds capacity for more computers and, optionally, more user stations. When you plan a daisychained system, keep in mind that Switches attach to each other: • From output to input.
36 MA TRIX SERVSWITCH™ 3.4.2 T OPOLOGIES IMPOR T ANT NOTE A standard Matrix ServSwitch system can support two independent users, but each of the user stations has to be attached to a different- numbered KVM port (one to KVM 1, the other to KVM 2), even if the stations are attached to different Switches.
37 CHAPTER 3: Installation and Preconfiguration Figure 3-4. The ring topology . Use a ring arrangement if you have user stations attached to two different Matrix ServSwitches and you want both of the users to have access (or at least potential access) to all CPUs.
38 MA TRIX SERVSWITCH™ 3.5 The Power-Up Procedure About three seconds after you plug in and turn on a Matrix ServSwitch as described in Section 3.3.7 , a diagnostics screen running a self-test will appear on user-station monitors and serial devices attached to the Switch.
39 CHAPTER 3: Installation and Preconfiguration 3.5.1 T HE P OWER -U P D IAGNOSTIC S CREEN : S TANDARD M ESSAGES The diagnostic screen that appears when you turn ON the Matrix ServSwitch is shown in Figure 3-5; standard messages you might see on it are shown in Table 3-4 on the next page.
40 MA TRIX SERVSWITCH™ T able 3-4. The standard diagnostic-screen messages. Diagnostic Messages Description Kernel Version Indicates version ID of kernel program being run by the Switch’s bottom port board (all of the port boards should be running the same version).
41 CHAPTER 3: Installation and Preconfiguration T able 3-4 (continued). The standard diagnostic-screen messages. Diagnostic Messages Description Keyboard Detected If the diagnostics are being reported through a KVM port, displays the keyboard type/mode detected at that port’s user station.
42 MA TRIX SERVSWITCH™ Here is what the parts of these messages mean: Kernel is bad, load new kernel through serial port The Matrix ServSwitch sends this message at bootup instead of the power-up diagnostic screen when it detects that its own kernel is corrupt.
43 CHAPTER 3: Installation and Preconfiguration Error reason When a communication error occurs, one of these “reason” messages will be displayed: Receive/network problem The Expansion Cables in your system might be loose, misconnected, broken, or defective.
44 MA TRIX SERVSWITCH™ 3.5.3 K ERNEL S ERIAL -P ORT M ESSAGES The Matrix ServSwitch’s kernel writes this message to the serial port at power-up: Hit space bar within 5 seconds to get serial option.
45 CHAPTER 3: Installation and Preconfiguration 3.6 Initial Configuration Once you plug in and turn on a Matrix ServSwitch and it passes the power-up diagnostic tests, you’ll need to set an important initial configuration parameter for it.
MA TRIX SERVSWITCH™ 3. Save the configuration: Press the [Esc] key to return to the main menu, then press the [Esc] key again. Highlight “YES” in the pop-up “Save” selection box and press [Enter] to save the configuration. 3.6.2 I NITIALLY C ONFIGURING M ULTIPLE D AISYCHAINED U NITS For each Matrix ServSwitch, take these steps: 1.
CHAPTER 3: Installation and Preconfiguration T able 3-5. Star ting computer numbers and maximum computer in a sample four-unit daisychain. Matrix ServSwitch Switch CPU Ports Starting Unit Number Model.
48 MA TRIX SERVSWITCH™ 4. Full Configuration Once your Matrix ServSwitch system is up and running, you can configure the system from any attached user station (monitor, keyboard, and mouse). To do so, press and release the left [Ctrl] key, then press the [F12] key to access the configuration-menu screen shown in Figure 4-1.
49 CHAPTER 4: Full Configuration 4.1 Using the Menu 4.1.1 N AVIGATING THE C ONFIGURATION P AGES A help line at the bottom of each screen explains what each selection does. From the configuration main page, use arrow keys to highlight the desired configuration menu, and press the [Enter] key.
50 MA TRIX SERVSWITCH™ Figure 4-2. Saving configuration changes. Matrix ServSwitch version MX16H Copyright 1990-2000 Configure password box numbers, keyboard settings, appearan ce Main menu boards t.
51 CHAPTER 4: Full Configuration 4.2 Configuring the System The “Configure System” page provides settings that affect the Matrix ServSwitch attached to the KVM station from where changes are initiated. Changes take effect when you exit the main menu or choose the Save option.
52 MA TRIX SERVSWITCH™ Starting computer number Use this field to define the “system-reference number” of the first CPU port on this Matrix ServSwitch; that is, the unique number that the Switch.
53 CHAPTER 4: Full Configuration Sun keyboard language (multiplatform models only) Determines response to a Sun computer’s query for language type used.
54 MA TRIX SERVSWITCH™ Background color, text color Use these fields to set the background colors and text colors, respectively, of the connection-status and computer-select screens.
55 CHAPTER 4: Full Configuration 4.3 Configuring Computers The “Configure Computer” page assigns names to computers and defines keyboard and mouse types.
56 MA TRIX SERVSWITCH™ Keyboard Use this field to assign one of the following keyboard modes. • PC1: PC mode 1. Appropriate for most IBM compatible PCs that do not use mode 2; in particular, several PS/2 models. • PC2: PC mode 2. Appropriate for the vast majority of IBM compatible PCs.
57 CHAPTER 4: Full Configuration 4.4 Configuring User Stations Using the “Configure KVM” page, you can assign names to your keyboard/video/ mouse user stations, choose stations’ default resolutions and refresh rates, choose startup computers, and enable or disable login procedures.
58 MA TRIX SERVSWITCH™ KVM Name Use this field to assign a name up to 16 characters long to either user (KVM) station on the Matrix ServSwitch. Factory defaults are “KVM Station 1” and “KVM Station 2” (with spaces embedded between the word “Station” and the number).
59 CHAPTER 4: Full Configuration 4.5 Configuring User Definitions You can use the “Configure User” page to assign a username, password, and profile for each user.
60 MA TRIX SERVSWITCH™ Profile Use this field to assign users to “user profiles,” which are definitions of how users can access the Matrix ServSwitch system.
61 CHAPTER 4: Full Configuration Here are the profile-configuration parameters: Name Use this field to assign a name up to 8 characters long to each user profile. This can be, for example, a descriptive term such as “Staff” or the name of a person or an area of business.
62 MA TRIX SERVSWITCH™ Share Use this field to set the “Share-mode timeout,” in seconds, for each user profile. If the connection mode for a given profile is “Share” (see the Connect heading.
63 CHAPTER 4: Full Configuration 4.7 Configuring Groups You can use the “Configure Group” page to assign computers to specific groups. Users that belong to a certain group can access computers that belong to the same group. Figure 4-8. The “Configure Gr oup” page.
64 MA TRIX SERVSWITCH™ Group Name Group names are displayed above the group-membership indicators (plus signs). To change a group’s name, use arrow keys to move the highlight to the group’s column and press [Enter]. A box will appear beside the page; type a new name in this box and press [Enter] again.
65 CHAPTER 4: Full Configuration 4.8 The Status Page This page displays status information for each port board (set of four CPU ports) in the Matrix ServSwitch system. This information is an invaluable tool when expansion or reconfiguration is necessary.
66 MA TRIX SERVSWITCH™ Ver Displays last three characters of the version ID of the main program in the board’s firmware. The last four fields apply only if (a) the port board is one of the bottom .
67 CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes 5. On-Screen Functions, Same-Por t Users, and Connection Modes This chapter discusses various operating functions of the Matrix ServSwitch that involve the on-screen display.
68 MA TRIX SERVSWITCH™ 5.2 Connection-Status Messages A connection-status message provides information about a connection between a KVM station and a selected computer.
69 CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes T able 5-1. Reasons for connection failure. Reason Description Possible Remedies Cycle power to all involved Switches. (This error message should never appear. If you see it—even if the problem goes away—please call Tech Support and report it.
70 MA TRIX SERVSWITCH™ 5.2.3 D ISCONNECT S TATUS You may be disconnected from a selected computer in the middle of an activity, depending on how your system is configured. For instance, when a private-mode user connects to a computer, another user connected to the same computer receives a disconnect-status message labeled “Private mode cancel.
71 CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes T able 5-2. Reasons for disconnection. Reason Description Possible Remedies Cycle power to all involved Switches. Internal error occurred during disconnection. Unknown reason Cycle power to all involved Switches.
72 MA TRIX SERVSWITCH™ 5.3 User Stations Attached to Same-Numbered Ports When there are no more than two users in a Matrix ServSwitch system, both of these users have completely independent global a.
73 CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes If your application requires that more than two users be able to independently access any computer in the system at all times, there are a couple of solutions you might want to investigate, although each of them involves an additional investment in hardware: 1.
74 MA TRIX SERVSWITCH™ 5.4 Connection Modes The Matrix ServSwitch has four “connection modes” that can be assigned to user profiles in order to give users with varying security clearances the corresponding level of access to the computers in the system.
75 CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes 5.4.4 P RIVATE M ODE A private-mode user connects to a computer knowing that, while they are connected to that computer, no other user may access that computer in any way, even to view the computer’s screen.
76 MA TRIX SERVSWITCH™ 6. Keyboard Commands This chapter covers the keyboard commands that can be sent to the Matrix ServSwitch: Section 6.1 explains how to enter commands and lists all of the available commands. Sections 6.2 through 6.17 describe the commands more fully.
77 CHAPTER 6: Keyboard Commands T able 6-1 (continued). The Matrix Ser vSwitch’s keyboard commands. Bypasses the Matrix ServSwitch, passing the command through to an attached KVM switch.
78 MA TRIX SERVSWITCH™ 6.2 Display Configuration Menu: [Ctrl] [F12] This command (press and release left [Ctrl], then press and release function key [F12]) causes the Matrix ServSwitch to display its main configuration menu on screen.
79 CHAPTER 6: Keyboard Commands 6.4 Select Computer: [Ctrl] xxxx [Enter] You can use this command (press and release left [Ctrl], then press and release each of the numeric digits of the port number, then press and release [Enter]) as a shortcut for directly selecting computers instead of doing so through the CPU list.
80 MA TRIX SERVSWITCH™ 6.8 Display User-Station Status: [Ctrl] D This command (press and release left [Ctrl], then press and release the letter [D] key) causes the Matrix ServSwitch to display the most recent connection-status or disconnection-status message (see Section 5.
81 CHAPTER 6: Keyboard Commands use the mouse but don’t disable the mouse either, take these precautions: • If you never actually use the mouse with the CPU (as would probably be the case if, for .
82 MA TRIX SERVSWITCH™ The CPU will be thrown out of sync if it uses a PS/2 mouse and it’s in sync when you issue this command. Issue this command up to three more times to get it back in sync again. This command has no effect on serial mice, or on CPUs that are not attached to your Matrix ServSwitch system through a PS/2 mouse port.
83 CHAPTER 6: Keyboard Commands 6.16 End Scan: [Ctrl] X You can use this command (press and release left [Ctrl], then press and release the letter [X] key) to stop a scan in progress.
84 MA TRIX SERVSWITCH™ 7. Using the Serial Por ts Each port board installed in the Matrix ServSwitch is equipped with an RS-232 serial port that you can use to: • Configure the Switch; • Flash-upgrade firmware, and send kernel and system upgrades to the entire system; or • Restore factory defaults.
85 CHAPTER 7: Using the Serial Ports CAUTION! Serial cabling in excess of 50 feet (15.2 m) should be routed with caution. The maximum cable length depends upon the construction of the cable and its routing. For extended runs, shielded cable should be used.
86 MA TRIX SERVSWITCH™ 7.2.1 O PTION 1. C HANGE S TARTING C OMPUTER This option can only be changed if your computer or terminal is attached to the serial port of port board 1 (the bottom board that includes CPU ports 1 through 4—see Figure 2-3 in Section 2.
87 CHAPTER 7: Using the Serial Ports 7.2.3 O PTION 3. R ECEIVE N EW K ERNEL OR M AIN P ROGRAM (U PGRADE F IRMWARE ) NOTE You must be using a computer rather than a terminal to perform this function.
88 MA TRIX SERVSWITCH™ What you do now depends on whether the download succeeds or fails: If something goes wrong during file transmission, you might receive an error message advising you that a “checksum error,” “record error,” or “data error” has been detected.
89 CHAPTER 7: Using the Serial Ports 7.2.4 O PTIONS 4 AND 5. S END M AIN P ROGRAM /S END K ERNEL (D ISTRIBUTE U PGRADED F IRMWARE ) You only need to use the procedure in Section 7.2.3 to upgrade the main program or kernel of one port board in one Matrix ServSwitch.
90 MA TRIX SERVSWITCH™ 7.2.5 O PTION 6. R ESET TO F ACTORY D EFAULTS Use this option to restore the Matrix ServSwitch port board you’re communicating with to its original factory configuration (see Appendix A for a full list of factory- default configuration settings).
91 CHAPTER 7: Using the Serial Ports 7.2.7 O PTION 8. E XIT AND R ESTART U NIT To exit the serial options menu, press 8. The Matrix ServSwitch will reinitialize itself and launch its self-diagnostics program.
92 MA TRIX SERVSWITCH™ 8. T roubleshooting The first section of this chapter, Section 8.1 , discusses things to try when problems arise in a Matrix ServSwitch system. Sections 8.2 and 8.3 discuss what’s involved in calling Black Box and shipping your Switch.
93 CHAPTER 8: T roubleshooting H. If the CPU still doesn’t boot, the CPU’s keyboard or mouse port (or other components) might be defective. (If the CPU’s Power LED doesn’t light, the fuse on the CPU’s motherboard might be blown.) If you still have them, plug that CPU’s original monitor, keyboard, and mouse into it and try again.
94 MA TRIX SERVSWITCH™ You can’t seem to scan or switch to certain ports at all. A. Are other users accessing the CPU ports you’re trying to reach in “private mode”? If so, you won’t be able to use those ports until the private-mode users release them—even if you are a private-mode user yourself.
95 CHAPTER 8: T roubleshooting You can’t access all the functions of your mouse. A. What type of mouse is it? If it’s any other IBM PC type than those listed as being supported in item A under the.
96 MA TRIX SERVSWITCH™ Your monitor display is fuzzy. A. Check the settings of your monitor, especially the sharpness control. B. If you can’t solve the problem by changing the monitor settings, y.
97 CHAPTER 8: T roubleshooting Your video is OK in low-resolution mode, but you can’t get into high-resolution mode. A. If you’re using XGA, you must use coaxial cables (see Section 3.2.3 and Appendix B ). B. Check your video driver or control panel.
98 MA TRIX SERVSWITCH™ 8.2 Calling Black Box If you determine that your Matrix ServSwitch is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem.
99 APPENDIX A: NVRAM Factory Defaults Appendix A: NVRAM Factor y Defaults The table below and on the next page shows the Matrix ServSwitch’s factory-default configuration options. To reload these values, you’ll need to access the Switch’s serial options menu (see Chapter 7 ).
100 MA TRIX SERVSWITCH™ Option Default setting Profile Name .............................................Profile n (n - profile number) Access ............................................ From “Name” in Group page Connect .......................
101 APPENDIX B: Cable Product Codes Appendix B: Cable Product Codes The table below and on the following pages lists the product codes for all the types of cables we currently offer for use with the Matrix ServSwitch. The four digits that follow the dash in each product code indicate how long each cable is in feet (one foot = 30.
102 MA TRIX SERVSWITCH™ Coaxial User Cables: Monitor Type Keyboard Type Mouse Type Product Code (Connector on Cable) (Connector on Cable) (Connector on Cable) VGA (HD15 female) IBM PC/AT (5-pin DIN .
103 APPENDIX B: Cable Product Codes 4-User Matrix ServSwitch Expansion Cable: KV140www, where “www” = 010, 020, 035, 050, or 100 8-/16-User Matrix ServSwitch Expansion Cable: KV180www, where “ww.
104 MA TRIX SERVSWITCH™ Appendix C: Pinout of Serial Por ts The table below shows the pinout of the Matrix ServSwitch’s RJ-12 (“6-wire RJ-11”) female RS-232 serial ports.
105 APPENDIX D: The LK461 Keyboard Appendix D: The LK461 Keyboard Some of the computers manufactured by Compaq ® subsidiary Digital Equipment Corporation come with a special keyboard called the DEC LK461.
106 MA TRIX SERVSWITCH™ Appendix E: Installing Modules in the Matrix Ser vSwitch E.1 Setting the RING/BUS Jumper (Jumper JP1) on Expansion Modules Before you install Expansion Modules (our product code SW740C-R3-B) in a daisychained Matrix ServSwitch system, you might need to set their RING/BUS jumpers.
107 APPENDIX E: Installing Modules in the Matrix ServSwitch E.2 Swapping In an Expansion Module Making sure that the Matrix ServSwitch is turned OFF and unplugged, unscrew and remove any blank plate over the opening of the Matrix ServSwitch’s Expansion slot.
108 MA TRIX SERVSWITCH™ E.3 Swapping In a T erminator Module (Not Recommended) It should never be necessary to swap a Terminator Module back in for an Expansion Module; the Expansion Module can terminate a non-daisychained Switch.
109 APPENDIX F: Rackmounting the Matrix ServSwitch Appendix F: Rackmounting the Matrix Ser vSwitch You can use a ServSwitch Rackmount Kit to mount a Matrix ServSwitch in a 19", 23", or 24" rack.
110 MA TRIX SERVSWITCH™ To use a Kit to mount a Matrix ServSwitch, take these steps, referring to Figure F-1: 1. Match up the two holes in the “Switch end” of each Kit ear with the two empty screwholes on the side of the Switch, then fasten the ear to the Switch with two of the screws included with the Kit.
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Een belangrijk punt na aankoop van elk apparaat Black Box ServSwitch (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Black Box ServSwitch heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Black Box ServSwitch vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Black Box ServSwitch leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Black Box ServSwitch krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Black Box ServSwitch bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Black Box ServSwitch kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Black Box ServSwitch . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
