Gebruiksaanwijzing /service van het product Wireless P-T-P Ethernet Extender van de fabrikant Black Box
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B L A C K B O X ® E x t e n d E t h e r n e t l i n ks b e tw e e n b u i l d i n g s w i r e l e s s l y and wi th ease. Pr ovi des a f f or da ble po in t -t o -poi nt wi r eless E th erne t exte ns ion u p to 6 .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 2 72 4 - 7 46 -5 50 0 | bl ackbo x . com T rademark s Use d in this M anua l W e ‘ r e h er e t o he lp ! If y ou h a v e a n y q ue st io n s a bo u t y o u r a pp li ca t i on or o ur pr odu c ts, c on tact Bl ack B ox T ech S upport at 7 2 4 -74 6 - 5 5 0 0 or go t o blackbo x .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 3 FC C and IC RF I S tatemen t s FEDERAL COMMUNICA TIONS COMMISSION and INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE ST A TEMENTS C la ss B Di gi tal De vic e .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 4 72 4 - 7 46 -5 50 0 | bl ackbo x . com NOM Stat ement Instrucc iones de Segur idad ( Normas Ofic ia les Mexicanas E lec tr ical Saf et y S tatement) 1 . T odas las instrucciones de seguridad y operación deberán ser leídas ant es de que el aparato eléc trico sea operado.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 5 T able of Co ntents T able of C ontents 1 . Specific ations .........................................................................................................
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 6 72 4 - 7 46 -5 50 0 | bl ackbo x . com T able of Co ntents 6.8 Pass word ...................................................................................................................................
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 7 Cha pter 1: Specif icati ons 1 . Spe ci fic at ions 1 . 1 General Standard s — IE EE 802 .3u MDI / MDI-X 1 0 /1 00 F ast E th ern et, IEE E 80. 1 1 b /g wir ele ss L AN i nt erf ace , IEE E 80 2 .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 8 72 4 - 7 46 -5 50 0 | bl ackbo x . com Chapte r 2 : O ver view 2. Over vi ew 2. 1 Intr oduc ti on Des ig ned f or o ut door e nvi r onm en t app li cat i.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 9 Chapte r 2 : O ver view 1 2 2 2 Figure 2 - 1 . L WE 1 00A Ethernet ex tender . 3 Figure 2- 2. Pole -m ounting ring. 4 5 6 Figure 2 -3 . Power cord and PoE injec tor .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 0 72 4 - 7 46 -5 50 0 | bl ackbo x . com Chapte r 2 : O ver view T able 2 - 1 . C omponents. Number Component Descri ption 1 (1) reve rse N -ty pe conne cto r Ground the connector first , then install the antenna here.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 1 Cha pter 3 : Ha rdw are Instal la tio n 3. Har dware I ns tal lat ion This chapter d escribes s af et y precautions and product in formation you hav e to know and check before inst all ing the W ir eles s P- T-P Ethernet E x tender .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 2 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 3 : Ha rdw are Instal la tio n Figure 3- 1 . Removing the bot tom cover . 2 . Plug a st andar d Ethernet cable int o the R J- 45 port. See Figure 3 - 2 . Figure 3-2 .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 3 Cha pter 3 : Ha rdw are Instal la tio n Figure 3-3. Replacing the cover . 4. T ak e out the power cord and PoE injector , and plug the power cord into the DC port of the PoE injec tor as the right-side picture in Figure 3 - 4 show s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 4 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 3 : Ha rdw are Instal la tio n Figure 3-5. Ex tender . 3.5.2 Pole Mou nti ng 1 . T urn the Wireless P- T - P E thernet Ex tender over . Put the pole mounting ring thr ough the middle hole of the Wireless P- T-P Ethernet E x tender .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 1 5 Cha pter 3 : Ha rdw are Instal la tio n Figure 3- 6. Unlocking the pole -m oun ting ring. 2 . Mount the Wireless P-T - P E thernet Ex tender firmly to the pole by lo ckin g the pole mount ing ring tightly .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 6 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 3 : Ha rdw are Instal la tio n Figure 3- 8. E xtender installed outdoor s on a pole.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 7 Cha pter 3 : Ha rdw are Instal la tio n Figure 3- 9 . Installing the external an tenna. 2 . C onnec t you r anten na with the N -ty pe connec tor on the top of the W ir eles s P-T - P Ethe rnet E xtender .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 1 8 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 3 : Ha rdw are Instal la tio n 3. Con nec t the other end of the gro unding w ir e to the ear th ground. Figure 3- 1 1 . Con nec ting the other end of the grounding wire .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 1 9 Cha pter 4 : Bas ic Set t ings 4. Basic Setti ngs 4. 1 F ac tory Defau lt Set t ings T o return the extender to it s fac tory- defaul t set ting s, see Sec tion 6.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 2 0 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings 4. 2 S ys tem R equir ements Before configu ration, make sure your system meet s .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 2 1 Cha pter 4 : Bas ic Set t ings Figure 4 - 2. Main page . NOTE: The username and password are case-sensitive, and the pass word should be no more than 1 9 characters .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 22 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings Basic S et tings • Device Name : Specify the device name, which is composed of no more than 1 5 characters with ( 0 -9 ), (A-Z ), (a - z), or (- ).
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 23 Cha pter 4 : Bas ic Set t ings NO TES : 1 . When the I P addres s of the ex tender is changed, the clients on the network often nee d to wait for a while or even reboot before they can access the new IP address.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 2 4 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings W ARNIN G: Br idg e mode and AP Repe at er mod e ar e si mi lar to AP mo de wh en th e de vic e i s se t to Ro ut er mod e; the W AN is on wi red po rt and t he LAN is o n wir ele ss port .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Page 2 5 Cha pter 4 : Bas ic Set t ings Figure 4- 7 . R ADI US settings. Authent icating R ADIUS Ser ver This is for R A DIUS authent ication. It can communicate with R ADI US through I P Address, Por t, and Shared Se cre t.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 2 6 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings Figure 4 - 8. S our ce IP filter ing.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 2 7 Cha pter 4 : Bas ic Set t ings So ur c e Po rt F il t er in g: So u rc e p ort f il te r in g e n ab l es y ou t.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 2 8 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings P ort Fo rw ar d i ng: Th e po rt f orw a rd in g al lo ws y ou t o a ut o ma ti ca l ly re di re ct co mm on n etw or k s erv i ce s t o a sp ec if ic ma c hi ne be h in d th e NA T fir ew al l.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 29 Cha pter 4 : Bas ic Set t ings 4.8 Basic Wir eless Set ti ngs Open “Basic Set ting s” in “Wireless ” to configure basic wireless. Figure 4 - 1 4. Basic wireless settings.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 30 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings 802. 1 1 Mode The Wireless P- T - P E thernet Ex tender c an communicat e with wireless devices that conform to 802 . 1 1 b / g o r 8 0 2.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pag e 3 1 Cha pter 4 : Bas ic Set t ings 4.9 Si te Survey Un der wi re less cl ien t mod e, the Wi re less P- T -P E the rne t Exten der i s abl e to perfo rm a s it e su r v ey .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 3 2 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 4 : Bas ic Set t ings Figure 4- 1 6. V AP Profile set tings. Figure 4- 1 7 . V A P Profile 1 set tings. Basic S et tings Profil e Name : N ame of th e V AP p rofile.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Page 3 3 Cha pter 4 : Bas ic Set t ings Wireless Separation: Wireless separation enhanc es the security of network tran smission.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 34 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 5: Adva nced Settings 5. Adv anced Settings 5. 1 Advanc ed Wireless Set t ings Op en “ Ad vanced S etting s ” in “W irele ss ” to make adva nced wirel ess s ett ings.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pag e 35 Cha pter 5: Adva nced Settings Preamble T yp e It defines s ome d etail s on the 8 02 .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 36 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 5: Adva nced Settings Figure 5-2 . Securit y set tings. Net work Authent ication Open System: This enables any device to join the net work without p erforming a securit y check.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Page 3 7 Cha pter 5: Adva nced Settings Data Encr yption If data encr yption is enabled, the key is requi red and only other d evices using the the same k ey can communicate with each other .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 38 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 5: Adva nced Settings MAC Ad dres s E nt er t he MA C ad dre ss of the wi re less cli en t th at y ou wa n t to l ist i nt o th e ac ce ss co nt rol li st, cl ic k “ App ly , ” a nd it wil l be ad ded int o the table at the bottom.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 39 Cha pter 6 : Ma nagement 6. Managemen t 6. 1 Remot e Management The Wireless P- T - P E thernet Ex tender provides remote management, includin g T elnet, SNM P , F TP , SSH, H T TP S, and exclus ive WISE tool, making configur ation more convenien t and secure .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 40 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 6 : Ma nagement Protocol Version Selec t the SN MP version, and keep it id en tical on the W ireless P-T - P Ethe rnet E xtender and the SNMP manager . The Wireless P- T - P Etherne t E xtender support s SN MP v 2 / v 3.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 4 1 Cha pter 6 : Ma nagement Pas s word : Spe cify a p asswo rd f or t he SNMPv 3 adm in ist ra to r or us er . Only the SNM P com ma nd s car r yi ng t hi s pas swor d ar e allowed to ac cess the Wireless P- T - P E thernet Ex tender .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 4 2 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 6 : Ma nagement Radiu s Ad ministrative - Us er Radius Admin U sername : Ent er the username of the Radius Administrat or . Radius Admin Pas sword : Ente r the password of the Radius Administrat or .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 43 Cha pter 6 : Ma nagement Figure 6 - 6. Backup / retrieve settings. Save Set ting to File: Whe n yo u cl ic k “S av e, ” a di al og bo x wi ll po p up . Sav e it , the n th e co nf igu ra ti on fi le a p.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 4 4 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 6 : Ma nagement Restore fac tory defau lt settings via the “Reset” but ton: If s oft war e in the W.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pag e 45 Cha pter 6 : Ma nagement 6.9 Certifi cate Set t ings In C lie nt mode , wh en EAP- TLS is us ed , the RADIUS se rver m ust k now whi ch us er c erti fica te s to tru st.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 46 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 7 : Monit ori ng T ools 7 . Monito ring T ools 7 . 1 System Log System log records events that occur on the Wireless P- T - P E thernet Ex tender , incl uding s tation con nec tion, disconnec tion , sy stem reb o ot, e tc.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 4 7 Cha pter 7 : Monit ori ng T ools Figure 7 - 2. Site sur vey . 7 . 3 Pi ng W atchdog If the ex tender unexpec tedly disconnect s and cuts of f your abil it y the log in to the unit, use the ping wat chdog to reboot.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 48 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 7 : Monit ori ng T ools 7 . 4 D ata Rate T es t The Data Rate T est enables you to test the current RSSI at each data rat e bet ween your Wireless P- T - P E thernet Ex tenders.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 49 Cha pter 7 : Monit ori ng T ools Figure 7-5. Antenna alig nment. 7 .6 Speed T es t The speed test monitors the curren t data tran smission (T X ) and data reception ( R X ) rate w ith the remot e Wireless P- T-P E thernet Exte nde r .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 50 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 8 : S tatus 8. Stat us 8. 1 View Basi c Infor mati on Open “Inf ormation ” in “S tatus ” to check the basic inf ormation of the C PE, which is read- only .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 5 1 Cha pter 8 : S tatus By c lic ki ng on the MA C addr ess of th e sel ected devi ce o n the Web , you may see mo .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 5 2 72 4 - 7 46 -5 50 0 | bl ackbo x . com Cha pter 8 : S tatus Po ll In t erval: S peci fy the r ef res h ti me i nt erva l in t he bo x bes ide “ Po ll In t erval ” an d cl ick “Se t In te r v al ” t o sav e th e setti ng s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pag e 53 Cha pter 8 : S tatus Figure 8 - 7 . DH C P clien t table. 8. 7 View Net wo rk Ac t ivit ies The netwo rk act ivit.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 54 72 4 - 7 46 -5 50 0 | bl ackbo x . com Chapter 9 : T roubles hooting 9. T roubleshooting This chapter provides troubleshooting procedures for basic problems with the Wireless P- T - P E thernet Ex tender .
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 5 5 Chapter 9 : T roubles hooting 9.2 Contacting B lack B ox If you determine th at your W ire les s P - T-P Ethernet Ex tender is malfunctioning, do not at tempt to alter or repair the unit.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 56 72 4 - 7 46 -5 50 0 | bl ackbo x . com Appendix A : A SCII Appendix A. A SCII WE P can be con fi gu red with a 6 4-bit , 1 2 8-bit o r 1 52 -bi t Sh ar ed K ey (he xad eci ma l nu mbe r or A C SII ).
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pag e 57 Appendix B. SSH Set ti ngs Appendix B. S SH Set ti ngs T able B- 1 .
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 58 72 4 - 7 46 -5 50 0 | bl ackbo x . com Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Page 5 9 Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 60 72 4 - 7 46 -5 50 0 | bl ackbo x . com Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 6 1 Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 62 72 4 - 7 46 -5 50 0 | bl ackbo x . com Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 63 Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 64 72 4 - 7 46 -5 50 0 | bl ackbo x . com Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com Pag e 65 Appendix B. SSH Set ti ngs T ab le B- 1 (C ont in ued). C LI com ma nd s.
72 4 - 7 46 -5 50 0 | bl ackbo x . com Pa ge 66 72 4 - 7 46 -5 50 0 | bl ackbo x . com NO TES.
72 4 - 7 46 -5 50 0 | bl ackbo x . com 72 4 - 7 46 -5 50 0 | bl ackbo x . com P age 67 NO TES.
72 4 - 7 46 -5 50 0 | bl ackbo x . com About Bl ack Bo x Black Box provides an ex ten sive range of networking and infr as tructure produc ts. Y ou’ ll find ever ything from cabinets and racks a nd .
Een belangrijk punt na aankoop van elk apparaat Black Box Wireless P-T-P Ethernet Extender (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Black Box Wireless P-T-P Ethernet Extender heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Black Box Wireless P-T-P Ethernet Extender vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Black Box Wireless P-T-P Ethernet Extender leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Black Box Wireless P-T-P Ethernet Extender krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Black Box Wireless P-T-P Ethernet Extender bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Black Box Wireless P-T-P Ethernet Extender kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Black Box Wireless P-T-P Ethernet Extender . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
